Flagstar Bank Bank Account Or Service Complaint

Flagstar Bank Bank account or service department,

Other bank product/service Account opening, closing, or management Michigan

Flagstar has misappropriated funds from mortgage customers through unauthorized fax fees '' charged for payoff statements. They overreach their interpretation of permission waivers to quietly add a usurious fee for faxing payoff notices. - attempts to resolve this dispute were unsuccessful. Customer 'service ' representatives were rude, condescending, and unreceptive to any sort of negotiated resolution.