Regions Bank Account Or Service Complaint

Regions Bank account or service department,

Checking account Problems caused by my funds being low Florida

I get paid every other Friday. I checked my bank account on - - ( Thursday ) at about - - and my account was positive. I woke up on Friday after getting paid and I had $210.00 overdraft fees. I called and spoke to customer service the next morning and explained the situation and - from Regions told me that a check cleared on the -. I explained to her that when I checked my account at - - that it was in the positive and why did I get so many OD fees? She could not give me a time that it cleared. I went the local Branch of Regions and spoke to the Branch manager and he said that he would have to send the situation to his regional manager and get back to me. I called back a couple days later and he said that a check cleared on the - but he too could not give me a time when it cleared and said they could not give me any of the OD fees back. He said that they have a - in a lifetime forgiveness policy and could not help me. I called channel - news cause of his demeanor and the way - treated me on the phone and - from Channel - gave me this link to contact to send a complaint.