TD Bank Bank account or service department,
Checking account Deposits and withdrawals New York
TD Bank - I made a deposit in the amount of - on -/-/15 - my account balance, prior to the deposit was $1300.00. According to my previous conversations with customer service reps, deposits are credited to the account before debits are made. On -/-/15, - checks were debited from the account in the amount of $1800.00 and $500.00, I had a bill payment in the amount of $360.00, and various debit charges totaling $180.00. According to my account view, at the time of the withdrawals from my account, the account balance was $3100.00. However, I was still charged $170.00 in overdraft fees. Upon calling to complain, I was told that only $100.00 from my deposit was actually made available on -/-/15, therefore the funds were not actually available in the account to cover the amounts in the checks posted on -/-/15 thus overdrawing my account for the $57.00 I spent over the weekend on my debit card. $170.00, for $57.00 spent, when the deposit for $1800.00 was made into the account. If you look at my bank account, there is no negative balance - because the full deposit shows despite the claim that the full amount was not actually credited to my account. I am sick of the criminal nature of the reordering of funds and the blatant disregard of the customers of TD Bank.
TD Bank customer in New York
Apr 07, 2015
* Source: CFPB Complaint Database
TD Bank response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.tdbank.com/ |
Phone | (856) 751-2739 |
Address | 1701 Marlton Pike E Cherry Hill NJ |
TD Bank | |
TD Bank |
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