PayPal Money transfers department,
Domestic (US) money transfer Other transaction issues Washington
I have an account with the Paypal service, the service works by allowing me to transfer money into an online account then pay for things online that accept Paypal payments. I have had this account for many years, and the way it always worked I had to wait for the bank to transfer the money into the Paypal account, it took between three and five days to complete my transfer of money, and if I did n't have the money in my paypal account I could not purchase anything with the account. I was using this account to pay for my phone bill with - -, I allowed - - to acces my Paypal to pay my bill monthly, I decided in - of last year to stop the subscription on my - - phone, I attempted on line to cancel then went to my paypal and as a measure of insurance to cancel my Virgin subscription I made sure ther were insufficient funds in my account with Paypal. When a request came to my Paypal account from - - Paypal instead of refusing the payment since I had insufficient funds decided to go into my checking account without my
that were made before I caught what they were doing, Paypal - that there is no problem since they did not profit. I do not agree with their assessment that there is no problem, for - this is a huge problem that they would give a company access to my checking account without my approval. for any reason, and that they not only transferred the money without my approval, but they did it in - day, something they would n't do for me, and that Paypal even paid them when if I had put in a request for payment above my Paypal balance would be refused. I am so angry about their complete lack of respect for me as an individual and the courtesy they extend another company, even if they have to steal my money to make - happy. I still have - charge of $44.00 that - wo n't refund, and I think that Paypal not only owes me for that - payment but I think there should be some form of punishment to Paypal for such an obvious overreach.
PayPal customer in Washington
Apr 06, 2015
* Source: CFPB Complaint Database
PayPal response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.paypal.com |
Phone | (408) 967-1000 |
Address | 2211 N 1st St San Jose CA 95131 |
PayPal | |
PayPal |
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