Toyota Motor Credit Corporation Consumer Loan Complaint

Vehicle lease Managing the loan or lease

Toyota Motor Credit Corporation Consumer loan department,

Vehicle lease Managing the loan or lease Rhode Island

In - -, I leased a brand new - - - for 24 months from - - - in -, RI. My payments were automatically debited from my account each month on the -. I never missed a payment. In - -, I bought a - -. - - in -, RI figured my mileage overage and the rest of my lease payments and rolled it into my loan. I received the check somewhere in -/-/-/-/-/- - to payoff Toyota Financial Services for the rest of the lease. I turned in my lease to - in - - a few days after I purchased my -. - kept taking out the lease payment and the gap insurance each month, roughly $330.00 total. They stopped the payment in -. They had tried calling but I did not want to pay out the remainder of the lease until I received a bill. I never received -. I am buying a house. My credit as of - -, - was -. My loan was approved for 5 % down between 4-5 %. I have been working with a broker to get my score higher. My credit showed a balance from Toyota for $280.00


what made me think I only owed $280.00. I said because it was on my credit report, even as an on time paid account. They told me no, that the balance was now $5000.00 ( the date I called was - - ). They said they sent the letter out -. I received the letter in the mail on - -. As of - - ( the day I called mind you ) according to - ( see attached screen shot ) my credit dropped from - on - - to - as of - -. Toyota reported the $5000.00 charge as a charge-off. Now, this is showing as a late payment the first time in over 80 months of my credit history and is coming between home ownership and myself. With my credit rating dropped, I am unable to afford the high percent rate of the loan and 10 % ( from 5 % ) down payment on my new home, scheduled for closing -/-/-. I am supposed to close - - and all was set until Toyota messed up my credit rating just days ago from a lease that I turned in early, approximately - - from the end of lease date of -/-/-. I want this taken off my credit report so I resume buying my house with the terms that were set in place with my mortgage approval. I have spoken to more than - representatives in the past 3 business days and all I get is we are researching it and if Toyota made a mistake, they would credit the account and then take it off the report ... but no one is working on it or calling me back. I demanded they take it off my credit and received no resolution. I am on a tight timeline with my Purchase and Sales agreement and no one at Toyota is responding. Please see attached docs.

Toyota Motor Credit Corporation customer in Rhode Island
Apr 06, 2015

* Source: CFPB Complaint Database

Toyota Motor Credit Corporation response to complaint:
Closed with explanation

Consumer disputes how Toyota Motor Credit Corporation handled their complaint

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