JPMorgan Chase Student Loan Complaint

JPMorgan Chase Student loan department,

Non-federal student loan Dealing with my lender or servicer Illinois

JP Morgan owes my student loan # - but their servicer - - - changed my due date from the - which I had for several years was changed without my permission to the - which will not work my pay cycle all my other loans are due on the -, and I have tried to change it many times but I kept getting told different answers, I do not know why my due date keeps getting changed. I believe that is illegal to go in and change any due dates unless I asked for them to be changed. I have tried to discuss other matters with CHASE but they refuse to discuss anything with me, they are still responsible for any actions that - takes on loans because they still own this debt, if - does not get its act together I may have file bankruptcy and that way no one would get anything. It is difficult to get a bankruptcy that includes student loans but based on the numerous actions taken by -, I may not have a choice. I have a controlled - - - but everything I talk to -, my - - level goes up,


complaint, I have filed numerous complaints inside - and I do not hear anything. Chase has a part in this also, they think because they do not do anything with the loans, they do not have talk with me but that is not true. Per the Consumer Financial Protection Bureau, you have a duty to deal with the complaints, you will only contact - for their side of the story which is not a real way to solve a complaint. - is a horrible servicer and I wish not to deal with them anymore and would rather file bankruptcy so I can have a healthier life.