PayPal Prepaid Card Complaint

General purpose card Managing, opening, or closing account

PayPal Prepaid card department,

General purpose card Managing, opening, or closing account Texas

My paypal account was permanently limited by Paypal on -. I have contacted Paypal several times, but customer service department could n't explain to me why it was limited since it was done by another department. I have over $3000.00 in the account and could n't be transferred to my bank account due to limitation. Paypal said that it will be held for 180 days. I dont think that it is legal to hold the money for that long time without proper explanation.

PayPal customer in Texas
Apr 05, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with non-monetary relief

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(408) 967-1000
2211 N 1st St
San Jose CA 95131
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