Continental Finance Company, LLC Debt Collection Complaint

Credit card Communication tactics threatened to take legal action

Continental Finance Company, LLC Debt collection department,

Credit card Communication tactics Threatened to take legal action California

I was contacted by this company to pay a debt I have regarding a credit card, I asked to have them send me a bill in the - mail, a - weeks later I received another call from the supervisor stating there is a problem with processing my account, I called and asked again for them to send me a bill as I do not want to give my personal bank account information to them and would like to send a money order for debt owed in payments, the representative - '' got very upset and said I need to resolve the debt and make a payment arrangement now along with a payment, I continued to explain to - '' I would like to send a money order along with a bill they send to me, he became irate and recited my address and I confirmed he said he will give my information to the attorney/lawyer to take legal action against me and hung up on me. I emailed another representative explaining that I will be reporting the company for their unfair collection practices, he replied that a letter was mailed to me and would email me a copy, I still have not received a copy neither have I received anything from them in the - mail. They have also contacted me at my place of employment after I explaine I can not receive phone calls during work.

Continental Finance Company, LLC customer in California
Apr 03, 2015

* Source: CFPB Complaint Database

Continental Finance Company, LLC response to complaint:
Closed with explanation

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