Credit card Communication tactics threatened to take legal action
Continental Finance Company, LLC Debt collection department,
Credit card Communication tactics Threatened to take legal action California
I was contacted by this company to pay a debt I have regarding a credit card, I asked to have them send me a bill in the - mail, a - weeks later I received another call from the supervisor stating there is a problem with processing my account, I called and asked again for them to send me a bill as I do not want to give my personal bank account information to them and would like to send a money order for debt owed in payments, the representative - '' got very upset and said I need to resolve the debt and make a payment arrangement now along with a payment, I continued to explain to - '' I would like to send a money order along with a bill they send to me, he became irate and recited my address and I confirmed he said he will give my information to the attorney/lawyer to take legal action against me and hung up on me. I emailed another representative explaining that I will be reporting the company for their unfair collection practices, he replied that a letter was mailed to me and would email me a copy, I still have not received a copy neither have I received anything from them in the - mail. They have also contacted me at my place of employment after I explaine I can not receive phone calls during work.
Continental Finance Company, LLC customer in California
Apr 03, 2015
* Source: CFPB Complaint Database
Continental Finance Company, LLC response to complaint:
Closed with explanation
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