JPMorgan Chase Credit Card Complaint

Closing/Cancelling account

JPMorgan Chase Credit card department,

Closing/Cancelling account Colorado

I have had a - credit card with Chase since 2008. I use it regularly and always pay the full monthly balance. They charged me my annual fee of $60.00 in -. I have already paid my - balance in full. Today my credit card was rejected. When I returned home and checked online, it said my account was closed. I called Chase and was told they can not give me a reason or tell me who or why it was closed. They said it is their prerogative. That the only way I can request information is writing and sending a written request to a Chase address they gave me in -. I am leaving town Wednesday and will need the credit card for travel expenses as well as have regular incoming bills that are automatically charged to Chase and a charge I have already given to my - to be charged to Chase. It is frustrating and inconvenient to be treated with little regard by the banking industry. Besides an explanation, I want my full $60.00 fee returned and do not want this to affect my credit rating.

JPMorgan Chase customer in Colorado
Mar 28, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with monetary relief

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
[email protected]
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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