Citibank Debt Collection Complaint

Citibank Debt collection department,

Credit card Communication tactics Used obscene/profane/abusive language California

As agreed with - - - on -/-/-, I have been paying $50.00 at the end of every month for a settlement with Best Buy. I lost my job on -, and I informed this agency of my financial issues. However, I told them, I would make every effort possible continue making the payment as agreed. I have done so, and now - of their employees is calling me on the phone asking about the payment, and calling me a liar. I process the payment through the bank payment services, and I tried to tell him that, and that I had done that several days before. The guy started yelling at me on the phone repetitively calling me a liar. I do n't deserve to be talked to that way, so I hanged up.