Citibank Debt Collection Complaint

Credit card False statements or representation attempted to collect wrong amount

Citibank Debt collection department,

Credit card False statements or representation Attempted to collect wrong amount Georgia

my credit card debt of $830.00 was sent to - - -. After constant harassment in the form of multiple phones calls at odd hours of the day, they offered me a settlement deal of $410.00 and was told to secured the deal by giving them my bank account number so they can do a direct draft of $ - monthly. I agreed to the settlement but rather opted to pay them with a cheque and also promised to pay the rest of the settlement as soon as my income tax refund is received. I made the first $50.00 payment and immediately they received the cheque they turned around and told me the amount will go towards the balance of $830.00 and then they can not offer me the settlement. I therefore feel that they have breeched the agreement they had with me and also taken my money.

Citibank customer in Georgia
Mar 26, 2015

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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