BOK Financial Corp Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

BOK Financial Corp Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Missouri

As a result of a car wreck I got behind on my mortgage. I have lived in my home since -/-/- and only owe under $10000.00 total to pay off mortgage in full. Bank of Oklahoma refused to work with me on a repayment plan early on in the stages of my being in arrears. Since then they have fast tracked foreclosure proceedings. As of today I gave correspondence from the law firm hired by the mortgage company stating if I pay approximately $5000.00 by - - the loan will be completely on track again. I will have the full amount to the law firm by -/-/- pursuant to our agreement. On the interim Bank of Oklahoma has contacted my homeowners policy provider, - -, on numerous occasions stating they own my house now, that I do not reside their any longer and instructing them to cancel my policy. I have kept in contact with - - and told them they are not to listen to the mortgage company and today I received a check from - - for the refund of my policy as it was terminated at the instruction of Bank of Oklahoma. Additionally, Bank of Oklahoma has continued it 's malicious conduct by having - separate appraisers contact me at work stating they need entry into my home to appraise it immediately. I am beginning to fear I will pay the $5000.00 requested and they will claim it was not received or just take the money and not honor the written agreement I have with the law firm they hired and who is acting as their representative.

BOK Financial Corp customer in Missouri
Mar 25, 2015

* Source: CFPB Complaint Database

BOK Financial Corp response to complaint:
Closed with explanation

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