FNIS (Fidelity National Information Services, Inc.) Credit Reporting Complaint

FNIS (Fidelity National Information Services, Inc.) Credit reporting department,

Incorrect information on credit report Account status Texas

I made a purchase at an - - - on -/-/15 and paid by check for $210.00. - - made an error when processing the check. They transposed a - and a - on the routing number for the bank account. - - then had Certegy Check Services ( - ) claim that the check was no good. ( Certegy claim - ). Rather than - check their processing work, Certegy then handed the case over to another company called - - - -. ( - - again claim - ). I started getting notices a month later saying that I was writing bad checks. I contacted - - ( case - ) and they advised that there was nothing that they could do as they do n't handle the accounting. I then spent 2 months trying to correct the issue. My financial institution ( - Bank ) identified that - and Certegy made an error in the processing and that I was in no fault. - could not do anything to clear the fault, as it was determined that they did not have the original check. They forwarded me to Certegy who then forwarded me to Complete Payment -


ensure that they had their money. 2 ). Complete Payment - - did not notify me at the address on the check or the phone number on the check, rather they sent letters to an address that I occupied 10 years prior. Fortunately, the letters eventually made it to my new address as I knew the new owner. 3 ). I started getting harassing phone calls wanting me to verify my personal information with Complete Payment - - of which I had no idea who they where or why they kept calling me. I had never bounced a check in my entire - years and knew of no outstanding debt. After numerous calls to -, Certegy, my bank and Complete Payment recovery systems, I was able to have the penalty removed from the charge and got them to accept a new check on the same account that they made the error on. I would of thought that this was the end of my issue as I worked in good faith with all parties on resolving - - mistake but that was not the case. When I went to write a check for merchandise after spending 2 months to resolve this issue in their best interest, My checks are being declined. Being - years old, having great credit rating, never bouncing a check I would not expect - clerical error by a merchant to cause my checks to be declined. However, now when I go to a store to buy merchandise, my checks were declined with an Certegy error code - ''. When I contacted Certegy, they advised that my Certegy account had a negative posting ( related to the check processing error ) and that my account would be limited for the next 14 days. How can - company, working on behalf of another company with no review of their error even after the problem was identified, have the ability to flag my banking account to the point where I ca n't even buy groceries? During this entire ordeal, I escalated with all - companies and was told that they saw the issue, would work on it, and yet nothing happened other than my account being restricted. Now I had to open a debit account with my same bank in order to make purchases and wait 7 days for that to arrive. During which time, I have to pay cash for my purchases and limit any shopping that I do. I have yet to run my credit report, but since merchants are already declining my check, I suspect that it 's on it. This will directly influence any purchases that I make at any merchant out of fear that this happens again.