Ally Financial Inc. Money Transfers Complaint

Domestic (US) money transfer Other service issues

Ally Financial Inc. Money transfers department,

Domestic (US) money transfer Other service issues Wisconsin

Ally Bank did not follow their published commitment of processing a domestic wire transfer request received by - - that same business day. Instead it took 3 business days and multiple phone calls to Ally Bank in order to process the request. To compound the issue, Ally Bank never proactively contacted me that there was an issue, it was only through repeated calling that I found out things were blocked waiting on some new verification action.

Ally Financial Inc. customer in Wisconsin
Mar 23, 2015

* Source: CFPB Complaint Database

Ally Financial Inc. response to complaint:
Closed with monetary relief

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Contact Ally Financial Inc.

https://www.ally.com
704-444-7824
[email protected]
P.O. Box 380901
Bloomington MN 55438

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