Review and analysis of over 1 complaints against Ally Financial Inc.
Ally Financial Inc. consumers have reported over 1 official complaints related to Other service issues. Out of the 1 consumer complaints against Ally Financial Inc., 0% were disputed by the consumer (i.e. the consumer was not happy with how Ally Financial Inc. responded to their complaint) and 100% were processed in a timely manner. 100% of consumer complaints against Ally Financial Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Ally Financial Inc. Money transfers other service issues March 23, 2015 - Ally Bank did not follow their published commitment of processing a domestic wire transfer request received by - - that same business day. Instead it took 3 business days and multiple phone calls to Ally Bank in order to process the request. To compound the issue, Ally Bank never proactively contacted me that there was an issue, it was only through repeated calling that I found out things were blocked waiting on some new verification action. ... |