Rushmore Loan Management Services LLC Mortgage Complaint

Other mortgage Loan servicing, payments, escrow account

Rushmore Loan Management Services LLC Mortgage department,

Other mortgage Loan servicing, payments, escrow account Virginia

I received a letter in the mail from Rushmore Loan Management LLC claiming that I was delinquent on my - trust loan. They demanded that I pay all past due amounts - there are none - and sign up for their automatic withdrawal. ( I send the payment via - every month on the due date, and it is received by Rushmore that day. )

Rushmore Loan Management Services LLC customer in Virginia
Mar 23, 2015

* Source: CFPB Complaint Database

Rushmore Loan Management Services LLC response to complaint:
Closed with explanation

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How Rushmore Loan Management Services LLC handles Loan servicing, payments, escrow account complaints

Created with Highcharts 4.2.3Rushmore Loan Management Services LLCComplaint HistoryComplaints7/201210/201212/20121/20135/20137/20139/201310/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20152/20163/20164/20165/20169/201612/20162/201702.557.51012.515Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Rushmore Loan Management Services LLCLoan servicing, payments, escrow account99.2%0.8%Closed with explanationIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account2.3%80.3%4.0%5.8%1.1%5.1%1.2%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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