Bank of America Debt Collection Complaint

Credit card Improper contact or sharing of info contacted me instead of my attorney

Bank of America Debt collection department,

Credit card Improper contact or sharing of info Contacted me instead of my attorney Ohio

After retaining counsel in - of - due to contact by - - - a collection agency in - OH for judgement on a credit card debt I could no longer pay on due to having lost my job in - of - ... said collection agency sent me on consecutive months from - till -, requests fro payments ... Attorney - - - OH contacted said collection firm and asked to set up a payment schedule - debited directly from my bank account. Attorney - NEVER had a call returned from - - the contact person on record for this action with - - - in - OH. I am on -, as my only source of income. Being a seasonal employee at - - in - - I was contacted by - - that my wages would be garnished at 25 % of net pay, when I worked for - - - working for - - from - - to - -, - - I had $2800.00 garnished from my paychecks - a MAJOR setback for my finances as my - barely covers my monthly overhead. Efforts by Attorney - to reach - - at - - - to arrive at an equitable monthly payment - directly debited from my account. Went unanswered by phone and writing. A complete written history since judgement was rendered by the court toward my effort to establish payment schedule, through counsel is 100 % factual. This Collection agency - - - - has totally ignored all requests by counsel & has circumvented equitable protocol to establish a payment schedule for re-payment of this debt.

Bank of America customer in Ohio
Mar 20, 2015

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

Consumer disputes how Bank of America handled their complaint

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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