Arbor Residential Mortgage LLC Mortgage Complaint

Arbor Residential Mortgage LLC Mortgage department,

Other mortgage Loan servicing, payments, escrow account Florida

I had a mortgage for - years with - - - My original payment started out at about $1600.00. The next year when the analysis was done they lowered it to $1400.00. They recently sold my mortgage to seneca mortgage and I have received a letter from them on - - 2015 stating that my mortgage will be going up to $1900.00. I called to inquire and was told that my escrow had a shortage and I could also pay the shortage in a one lump sum. I do n't have that kind of money. I then called - who sold my mortgage to seneca and was told that who ever did my analysis made an mistake and did n't include my pmi insurance but not to worry because they paid it for me. I find that hard to believe. I want to know how the new company can charge me this money when the previous company made an error in the analysis.- said they were aware of the mistake but no one took the time to call us so that we could have rectified this before it got to this stage. I had spoken to the new company and they are not willing to work out anything other than payment in full of back escrow or up my payment $ -.How is it our mistake when the bank created the problem.I 'm sure if we made a mistake they would be the - ones on the phone to get their money.This is like selling a car to someone and then realizing you could have gotten more and then go back to that person for the difference.