Review and analysis of over 1 complaints against IBERIABANK
IBERIABANK consumers have reported over 1 official complaints related to Managing the loan or lease. Out of the 1 consumer complaints against IBERIABANK, 0% were disputed by the consumer (i.e. the consumer was not happy with how IBERIABANK responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against IBERIABANK resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 100% resulted in non-monetary compensation.
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IBERIABANK Consumer Loan managing the loan or lease November 29, 2016 - My wife and I have had a car loan with IBERIABANK for over three years now for a car she drives and are extremely upset with how they have handled payments. Our first issue came about when we first opened the account with IBERIABANK and realized there was no way to set up an online account to conveniently submit automatic payments like we do with all of our other bills, loans, credit cards, etc. As such, my wife assumed she had no other choice but to drive to IBERIABANK once a month and hand them a physical check. This was rather tedious and some months she would forget and would be a day or t... |