Review and analysis of over 26 complaints against TCF National Bank
TCF National Bank consumers have reported over 26 official complaints related to Managing the loan or lease. Out of the 26 consumer complaints against TCF National Bank, 31% were disputed by the consumer (i.e. the consumer was not happy with how TCF National Bank responded to their complaint) and 100% were processed in a timely manner. 12% of consumer complaints against TCF National Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 12% resulted in non-monetary compensation.
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TCF National Bank Consumer Loan managing the loan or lease January 2, 2017 - I am writing this letter to file a formal complaint against Gateway One Lending & Finance. On -/-/- I purchased a car using -. The contract was quickly assigned to Gateway One Lending. On -/-/- I had a car wreck. My car was immediately taken to -. The repair bid is attached. The insurance carrier and Gateway had a conversation regarding my car being totaled. But upon the insurance carrier speaking to me, I was told the car would be repaired. On -/-/- I spoke to - at Gateway. He informed me that it did n't matter if the car could be repaired, that Gateway does not financ... |
TCF National Bank Consumer Loan managing the loan or lease November 16, 2016 - This complaint is against gateway One Lending and Finance. I am submitting this complaint because I have been trying to work with this company for quite some time. To make matters short, they have been very troublesome to work with. In the end I had an agreement with an individual named - - who stated that if I paid off the remainder of a balance that was owed for a vehicle loan I had with them then they would report it on my credit report as paid in full and they would release the pink slip. Besides the fact that I still disagree that i owed money as I made more than 5 years worth of ... |
TCF National Bank Consumer Loan managing the loan or lease August 15, 2016 - My monthly statement does not include my payment amount from the previous month. There is no easy way to track the amount paid to principal and to interest. Therefore, I do not know if my payment is being properly applied each month.... |
TCF National Bank Consumer Loan managing the loan or lease April 15, 2016 - My car loan was funded by Gateway One Lending. They sent me a welcome letter, saying my statement is on the way. But they never sent me a statement. I called 2 times for a copy and none arrived so I paid over the phone. Then after several calls to gain online access, their page says there is no statement available for the - - due date. No one has given me a clear answer on where my statement is. ... |
TCF National Bank Consumer Loan managing the loan or lease February 17, 2016 - have an ongoing case ( - ). I am a victim of a fraudulent car loan. The vehicle I purchased throu h have Gateway One Finance is a Lemon vehicle and is not sellable. The partial response received from Gateway One through CFPB was the first written response to my situation with the lender. I was told as I stated in my previous complant filing by - at Gateway One that they do not send written notification of a fraud investigation and their findings to their customer. In Gateway One 's response, they sated that they have been reporting to the credit bureau that my account in a dispute status... |
TCF National Bank Consumer Loan managing the loan or lease February 16, 2016 - I have a current open case with Gateway One Lending ( - ). I was sold a vehicle with a rolled back odometer. The dealership I purchased the vehicle from, - has an owner, - - had the odometer rolled back on the vehicle 14 days before I purchased it. At the time I signed for the vehicle, - - presented a juxtaposed carfax showing the vehicle had no issues. All of the documents including those that I still have show that I was a victim of dealer odometer fraud ( Federal Crime - Dod Frank Act ). I reached out to Gateway One immediately upon receiving this information that I 've be... |
TCF National Bank Consumer Loan managing the loan or lease January 29, 2016 - I purchased a vehicle from a small car dealership in - Arizona. I had the vehicle for a little over a year now. I went to go trade the vehicle in at a big dealership and when the sales manager pull the - and - on the vehicle to find the vehicle 's odometer has been rolled back. I signed for a vehicle with - miles. It really has - miles. Earlier last year the dealer filed a restraining order on me because he stole my wifes car and he wanted to keep me away from it while he was ripped everything that we own out of the vehicle along the sums of about $1500.00 worth of items. The ... |
TCF National Bank Consumer loan managing the loan or lease June 18, 2015 - Gateway One - calls me several times per day on my cell phone ( as listed on my appliction ) and also calls references such as my family and discloses my financial information to them if I am more than 5 days late on my payment. The major issue is and the reason for my complaint is that they called a customer service number listed online for my employer. So it happens that I am in charge of the Customer Service team that answers that toll free number listed for my employer - -. This is very embarrassing and should never take place. I do not list - - on my application for credit ... |
TCF National Bank Consumer loan managing the loan or lease May 19, 2015 - This debt continues to show on my credit report. It is over - years old. I contacted Gateway 1 ( Gateway one ) to explain the debt issue in -/-/-, which is I signed for a vehicle for a family which after three months decided not to pay I gave them all of their information Social security numbers addresses and phone numbers.. Prior to that I contacted Gateway to find out what I should do, and was advised to turn the car into the nearest - Dealership which I did in -/-/-. The debt continues to show on my credit. ... |
TCF National Bank Consumer loan managing the loan or lease May 15, 2015 - I have a car loan through : Gateway One Lending & Finance- - - T-, -I believe this company has obtained information about my relatives to use to contact me illegally. I am requesting an attempt be made to find out how they were able to contact relatives to get in touch with me, when I never gave them information. This is a classic case of what the CFPB has tried to put a stop to from past episodes of badgering by lenders. This company has contacted my Grandfather who is a retired - - and his information is protected from the public. This is completely unacceptable for a Lende... |
TCF National Bank Consumer loan managing the loan or lease April 21, 2015 - Had a privacy issue when applying for a vehicle loan through - ( TCF Bank ). I got a call from the funding specialist because apparently they did not get all of the necessary information from the vehicle dealership. I was asked many questions over the phone, many of which were on other parts of the application. I was okay with this. However, there was a document missing that required my signature and my driver 's license was too dark so they needed another copy. I was emailed the document that needed to be filled out and signed. All good so far. Now comes the issue. They do not use secure e... |
TCF National Bank Consumer loan managing the loan or lease March 31, 2015 - I purchased a car in - in 2010. I financed the vehicle with Gateway One Lending. When I moved to - and reregistered the vehicle there, they transferred the title to the new state, which was their obligation as the lien holder. I moved to - last year, but Gateway did n't move the title this time as the loan was about paid off and - has a title fee that - does n't. When I paid off the car, Gateway informed me that they 'd left the title in - six months prior and I would have to get the title from them, submit for a new - title, and pay the $75.00 fee, all of which should h... |
TCF National Bank Consumer loan managing the loan or lease March 29, 2015 - I spoke to Gatewayone lending on - to remove the recurring payment from my loan since I had setup billpay with my bank. Gatewayone lending assured me several times on the phone I was not automatic payment from my checking. I mentioned the website said the word recurring '', the person on the phone said that they do not even have my checking account information on file. On - I noticed that my checking account was lower then usual. So I did some digging and found out that on - and - Gatewayone had stolen amounts equal to my auto loan payment from my checking account. I called Gatewa... |