TCF National Bank Consumer Loan Complaint

Vehicle loan Managing the loan or lease

TCF National Bank Consumer Loan department,

Vehicle loan Managing the loan or lease Arizona

I purchased a vehicle from a small car dealership in - Arizona. I had the vehicle for a little over a year now. I went to go trade the vehicle in at a big dealership and when the sales manager pull the - and - on the vehicle to find the vehicle 's odometer has been rolled back. I signed for a vehicle with - miles. It really has - miles. Earlier last year the dealer filed a restraining order on me because he stole my wifes car and he wanted to keep me away from it while he was ripped everything that we own out of the vehicle along the sums of about $1500.00 worth of items. The police would not file a stolen items chatge on the dealers owner. I had no way of contacting him and getting to the bottom of the situation through the dealers owner. I contacted the bank and the bank told me that I 'm still responsible to pay for the vehicle which is $15000.00 more than what is actually worth. I finance the vehicle for $19000.00 and the owner of the dealership knew that the vehicle 's odometer has been rolled back and still sold it to me for $19000.00 even though the vehicle is only worth $5000.00 trade value. I have all documents to show that this vehicle was at - miles when I sign for it. The dmv has documentaion thatvthe vehicle is signed for has almost - miles on it.This dealer has been doing a lot of scamming to the public people of Arizona and the state of Arizona is not doing anything to prosecute him or recover anyone 's damages, I still have to pay for the murchandise that the owner stile out of my famikystuff car. I ca n't afford a lawyer. I know I am part of a struggling working family and I ca n't afford legal representation because they are very expensive. The dealers owner has numerous law suits against him so recovering losses may be out of the question.

TCF National Bank customer in Arizona
Jan 29, 2016

* Source: CFPB Complaint Database

TCF National Bank response to complaint:
Closed with explanation

Consumer disputes how TCF National Bank handled their complaint

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