TCF National Bank Consumer Loan Complaint

Vehicle loan Managing the loan or lease

TCF National Bank Consumer loan department,

Vehicle loan Managing the loan or lease Illinois

Gateway One - calls me several times per day on my cell phone ( as listed on my appliction ) and also calls references such as my family and discloses my financial information to them if I am more than 5 days late on my payment. The major issue is and the reason for my complaint is that they called a customer service number listed online for my employer. So it happens that I am in charge of the Customer Service team that answers that toll free number listed for my employer - -. This is very embarrassing and should never take place. I do not list - - on my application for credit and Gateway One is not doing business with - - so why are they calling - -? Their contract is with me and I should only be contacted at the # i provided to them -.

TCF National Bank customer in Illinois
Jun 18, 2015

* Source: CFPB Complaint Database

TCF National Bank response to complaint:
Closed with explanation

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