TCF National Bank Consumer Loan Complaint

TCF National Bank Consumer loan department,

Vehicle loan Managing the loan or lease Massachusetts

I purchased a car in - in 2010. I financed the vehicle with Gateway One Lending. When I moved to - and reregistered the vehicle there, they transferred the title to the new state, which was their obligation as the lien holder. I moved to - last year, but Gateway did n't move the title this time as the loan was about paid off and - has a title fee that - does n't. When I paid off the car, Gateway informed me that they 'd left the title in - six months prior and I would have to get the title from them, submit for a new - title, and pay the $75.00 fee, all of which should have been done when they were the lien holders. Now, since they did such an incompetent job of moving the title, I 'm not even sure I can get a clean - title since the state still has Gateway One listed as the lien holder on the vehicle.