Review and analysis of over 1 complaints against Social Finance, Inc.
Social Finance, Inc. consumers have reported over 1 official complaints related to Managing the loan or lease. Out of the 1 consumer complaints against Social Finance, Inc., 0% were disputed by the consumer (i.e. the consumer was not happy with how Social Finance, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Social Finance, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Social Finance, Inc. Consumer Loan managing the loan or lease February 9, 2016 - I have a personal loan with SoFi. On - -, -, I made a payment to pay off this loan in full. I then cancelled the automatic direct deposit that had previously been connected to my account. Sometime after - -, - that payment was rejected. Upon being notified that the payment was rejected, I initiated a wire ( with wire instructions provided by the customer service representative ). This wire was initiated on - -, -. It is now - - and that wire has still not been applied to my account. Not only has the wire not been applied by SoFi reached into my checking account... |