Review and analysis of over 5 complaints against Bank of the West
Bank of the West consumers have reported over 5 official complaints related to Identity theft / Fraud / Embezzlement. Out of the 5 consumer complaints against Bank of the West, 60% were disputed by the consumer (i.e. the consumer was not happy with how Bank of the West responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Bank of the West resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 40% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Bank of the West Credit card identity theft / fraud / embezzlement September 21, 2016 - I have been a longtime customer at bank of the West. I recently received a letter regarding a new $10000.00 credit card I had been approved for, which was followed by the actual card. I had never applied for a credit card so I contacted the bank. I explained to them I had never applied for a credit card and wanted this closed and an explanation on how this could have occurred. I was told that there was an application and I requested a copy be provided for my review. The call agent closed the account ( which I verified the next day ) and said a copy of the application would be sent to me. A... |
Bank of the West Credit card identity theft / fraud / embezzlement April 25, 2016 - On -/-/2016 I received a call from - from a women who said she was calling from Bank of the West. She informed me that the she was calling customers because the bank had sent out promotional credit cards to their good customers, with 0 % interest for 6 months and that a lot of people were saying they never received anything. She asked if I had received a credit card in the mail. I told her I had not received any credit card. I assumed that this was a mistake, since there was nothing on my account online. She told me that the she would send out a new credit card and to expect it in 7 -... |