SunTrust Banks, Inc. Transaction Issue Complaints

Review and analysis of over 1 complaints against SunTrust Banks, Inc.

SunTrust Banks, Inc. consumers have reported over 1 official complaints related to Transaction issue. Out of the 1 consumer complaints against SunTrust Banks, Inc., 0% were disputed by the consumer (i.e. the consumer was not happy with how SunTrust Banks, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against SunTrust Banks, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Transaction Issue Consumer Complaints


SunTrust Banks, Inc. Credit card transaction issue

May 26, 2016 - I opened a credit card with Suntrust Bank. We agreed on a $2900.00 transfer to my old credit card to clear that balance. However, they made the transfer twice. They did agree to credit me the second $87.00 transfer fee but will not credit my account for the extra $2900.00. They said they ca n't retrieve it so I am responsible for the balance. They suggest I track down and try and retrieve this money and pay the bill. ...

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