Review and analysis of over 20 complaints against Union Bank
Union Bank consumers have reported over 20 official complaints related to Using a debit or ATM card. Out of the 20 consumer complaints against Union Bank, 15% were disputed by the consumer (i.e. the consumer was not happy with how Union Bank responded to their complaint) and 100% were processed in a timely manner. 20% of consumer complaints against Union Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 5% resulted in non-monetary compensation.
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Union Bank Bank account or service using a debit or atm card March 2, 2016 - Dear CFPB, I tried to file a " dispute '' for " bank partially addressed my issue '' yesterday, -/-/2016, but the " submit '' button on your web site just whirred around, and my " dispute '' was not submitted to your site. The bank president was kind enough to reply to my original CFPB complaint, & I do appreciate his letter & calls. However, I am at my wit 's end, because I have not had a debit card that actually works for five weeks now. The bank originally sent me a " chip & pin '' bank card -/-/- ; however, I have had one problem after another with it. I was reassured on -/-/-... |
Union Bank Bank account or service using a debit or atm card February 16, 2016 - Union Bank sent me a new " chip & pin '' debit card about 2 1/2 weeks ago. I did not ask for this card ; they just sent it to me. I activated the new card as soon as I received it. However, I have been having one problem after another using the new card. I read through the literature that Union Bank sent along with the new card, to see if there were any tips on how to resolve any problems with the new card. There were not any tips given ... just legalese. - - said Union Bank had declined my automatic payment on -/-/2016, even though there was plenty of money in my account. - - t... |
Union Bank Bank account or service using a debit or atm card January 30, 2016 - Union Bank continues with Fraud, false Banking Statements, False Alerts and has made contact with Store Merchants along with - and -. Union Bank of - and - - have Violated my Privacy Bank Rights and by giving merchants my " Savings Account Number ''. After making On-Line Payments Union Bank Web-Developers and Programmers made contact to send back payments, by using my " Saving Account number. History will show continued Fraud by Union Bank employees. On-Line payments were made only using my checking account, Debit Bank Card, then Union Bank employees would make contact via phone... |
Union Bank Bank account or service using a debit or atm card October 5, 2015 - On Saturday, - -, I deposited $40.00 at the ATM -, Union Bank, - Ca -. The ATM returned $20.00 ; I resubmitted the $20.00 Bill again. The ATM malfunction, stated it returned my Deposit ... The ATM asked if I need more Time, I stated no..no response and I stated yes ... My ATM Debit Card was returned to me and then a Transaction Receipt for Hardware Failure and Attempted Deposit of $0.00. I Called Union Bank to file a Claim and received a 15 minute wait, call back. I entered the Branch and the Teller explained that the ATM was not accepting Deposits ... there was not a si... |
Union Bank Bank account or service using a debit or atm card October 3, 2015 - On -/-/- I received a banking alert that my balance was - cents. I found - fraudulent transactions pending for $410.00 and -. I called the bank immediately since I had the card so it had been compromised. The bank told me that they could not do anything until the transactions posted, usually 24hrs. They told me they could see they were fraudulent. The transactions did not post on my account the next day as they said. I called again and told me they could not help me. I asked what was going to happen to the direct payments that were coming through and I was told to put money int... |
Union Bank Bank account or service using a debit or atm card June 10, 2015 - -/-/- my purse was stolen in the -, they stole my wallet ( debit cards, credit cards, check book, medical cards, - sets of car keys, cash, etc ). I had to close all of my accounts transfer money, deactivate cards, the whole - yards. My main financial institution is Union Bank of CA, I have been banking with them since -/-/-. I can honestly say in addition to my purse getting stolen Union Bank added to my stress with their lack of customer service and concern for me as a customer, and not to mention me still not getting the money that was stolen from my account. I went into t... |