Review and analysis of over 6 complaints against Citibank
Citibank consumers have reported over 6 official complaints related to Credit reporting company's investigation. Out of the 6 consumer complaints against Citibank, 33% were disputed by the consumer (i.e. the consumer was not happy with how Citibank responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Citibank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 17% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Citibank Credit reporting credit reporting company's investigation investigation took too long March 29, 2017 - I have formally disputed an account Citibank N.A. says I owe. The formal Dispute was never communicated or recorded as disputed on my credit report within 30 days as directed by the FCRA. I sent formal letter of dispute in -/-/2016. Citibank said account verified and sent an account statement. Credit report in -/-/- still showed no dispute had been communicated to all - CRAs. I informed them that the account was in error. They continued to report negatively to Credit Reporting agencies. I have since received a letter demanding payment from another company called - A collection com... |
Citibank Credit reporting credit reporting company's investigation problem with statement of dispute March 2, 2017 - I made an on line transaction towards lodging in Hawaii. I then immediately noticed that the merchants website did not state if the units had air conditioning in them. So I then proceeded to do a chat on line with the merchant. I specifically asked them if the unit I had just booked had air conditioner or not. I stated to them that if the unit did not have an air conditioning in it, it then posed a health problem for my kids. The customer service representative then proceeded to tell me that there was nothing in the website that identified if the unit had air conditioner in it. So she took my ... |