Review and analysis of over 7 complaints against Round Point Mortgage
Round Point Mortgage consumers have reported over 7 official complaints related to Credit decision / Underwriting. Out of the 7 consumer complaints against Round Point Mortgage, 14% were disputed by the consumer (i.e. the consumer was not happy with how Round Point Mortgage responded to their complaint) and 86% were processed in a timely manner. 0% of consumer complaints against Round Point Mortgage resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Round Point Mortgage Mortgage credit decision / underwriting December 1, 2015 - Roundpoint had me sign an approval to participate form in order for them to approve the short sale of my home. After many months of offers being put in on my home and losing the offers ( because Roundpoint simply took to long to approve the short sale thus giving them more money in fees that I owed ... some of my offers were almost over what I owed on the home to begin with and I even had a cash offer fall through ) they finally had me sign an approval to participate saying they would accept an offer that was made on my house. In the approval form it states that if I successfully close on the ... |