Review and analysis of over 18 complaints against Pentagon FCU
Pentagon FCU consumers have reported over 18 official complaints related to Credit decision / Underwriting. Out of the 18 consumer complaints against Pentagon FCU, 17% were disputed by the consumer (i.e. the consumer was not happy with how Pentagon FCU responded to their complaint) and 100% were processed in a timely manner. 17% of consumer complaints against Pentagon FCU resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 6% resulted in non-monetary compensation.
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Pentagon FCU Mortgage credit decision / underwriting July 8, 2015 - I am writing this to you to file a formal complaint about one of Pentagon Federal Credit Union 's Loan Officers, - -, - - -. I filed a previous complaint, - in which none of my issues were addressed because it was thought that I am a third party. I am in the process of selling my house. The prospective buyer was using - - to purchase my property. - - improperly issued a loan pre-qualification for loan # - on -/-/15 with out asking the proper questions on the -. He allowed this process to go for over two weeks before turning down the borrower. - -... |