Bank of the West Credit Decision / Underwriting Complaints

Review and analysis of over 4 complaints against Bank of the West

Bank of the West consumers have reported over 4 official complaints related to Credit decision / Underwriting. Out of the 4 consumer complaints against Bank of the West, 25% were disputed by the consumer (i.e. the consumer was not happy with how Bank of the West responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Bank of the West resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Credit Decision / Underwriting Consumer Complaints

Bank of the West Mortgage credit decision / underwriting

April 29, 2015 - I was quickly and thoroughly pre-approved for a 15 year mortgage on a used RV. Once I identified the RV, I submitted all information requested to complete the loan. Since then, I 've had zero communication from them despite repeated email and phone messages. As a result, I lost the RV I was pursuing and the deposit ( $ ) I placed on it. I have - credit and was pre-approved. ...

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