First Tennessee Bank Credit Decision / Underwriting Complaints

Review and analysis of over 6 complaints against First Tennessee Bank

First Tennessee Bank consumers have reported over 6 official complaints related to Credit decision / Underwriting. Out of the 6 consumer complaints against First Tennessee Bank, 33% were disputed by the consumer (i.e. the consumer was not happy with how First Tennessee Bank responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against First Tennessee Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 17% resulted in non-monetary compensation.

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New Credit Decision / Underwriting Consumer Complaints


First Tennessee Bank Mortgage credit decision / underwriting

April 8, 2016 - I applied for a Home Equity Loan through First Tennessee Bank ( -, TN call center assisted ). I asked what is the Maximum amount I can be approved for ; They sent me the proper disclosures based on the estimated value of the house and told me after the appraisal comes back we could adjust loan amount. The appraisal of my home came in higher than we initially thought. - - assisted me through this process and as loan came through underwriting she called me back and said " - -, I know you asked previously what is the maximum loan you can receive. I wanted to call you today to let y...

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