Review and analysis of over 2 complaints against Stonegate Mortgage Corporation
Stonegate Mortgage Corporation consumers have reported over 2 official complaints related to Credit decision / Underwriting. Out of the 2 consumer complaints against Stonegate Mortgage Corporation, 50% were disputed by the consumer (i.e. the consumer was not happy with how Stonegate Mortgage Corporation responded to their complaint) and 50% were processed in a timely manner. 50% of consumer complaints against Stonegate Mortgage Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 50% resulted in non-monetary compensation.
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Stonegate Mortgage Corporation Mortgage credit decision / underwriting October 8, 2016 - -/-/2016 my family spent $620.00 in flights and rental car along with $260.00 in hotel expenses so that we could spend three days finding our next home due to military -. Stonegate Mortgage currently had my first Veterans home loan in -, therefore, I decided to seek out their ability to complete my second tier Veterans Affairs home loan for a - home purchase in - for $350000.00. Stonegate Mortgage was the only lending institution that stated that they could approve my loan with - out of pocket expenses. Despite me asking numerous questions about the second tier VA home l... |
Stonegate Mortgage Corporation Mortgage credit decision / underwriting August 27, 2015 - Lender failed to notify buyer of condition of - acre property was not approved less the - hours prior to closing. Mortgage Broker was in direct communication with Sellers Agent, taking verbal on amend extend. Contract expired and Buyers lost Ernest Moneys. Mortgage Broker and Direct supervisor admitted negligence and stated Company would reimburse Ernest Money. When asked for promise to be provided on official letter, received sub par email for request of internal process. The actions of Mortgage Broker were not in the fiduciary interest of Buyers, and fraudulent statements made in regar... |