Review and analysis of over 14 complaints against Fidelity National Information Services, Inc. (FNIS)
Fidelity National Information Services, Inc. (FNIS) consumers have reported over 14 official complaints related to Account opening, closing, or management. Out of the 14 consumer complaints against Fidelity National Information Services, Inc. (FNIS), 14% were disputed by the consumer (i.e. the consumer was not happy with how Fidelity National Information Services, Inc. (FNIS) responded to their complaint) and 93% were processed in a timely manner. 0% of consumer complaints against Fidelity National Information Services, Inc. (FNIS) resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Fidelity National Information Services, Inc. (FNIS) Bank account or service account opening, closing, or management February 11, 2017 - I recently tried to open a Business bank account and was unable because they said that my - was on chex systems. I recently called -, and - and was unable to find any accounts. Those are the only companies I recall doing business with. I attempted to request my business consumer report but was unable. I was sent my personal report instead which showed no history.... |
Fidelity National Information Services, Inc. (FNIS) Bank account or service account opening, closing, or management February 6, 2017 - My husband was trying to add me to his checking account and due to chexsystems and an alert for my name due to previous identity theft they were unable to add me to the account but they did n't give me any information what to do so that I can get added to the account.... |
Fidelity National Information Services, Inc. (FNIS) Bank account or service account opening, closing, or management December 13, 2016 - I applied to join - - - for a home loan. They use a service called Chexsystems that has provided information to - that I did not pass Chexsystems approval process and now I can not move forward with my mortgage loan at - - -. I called the service and they will not review the infomraion they provided to - with me preventing me form moving forward with my loan application.... |
Fidelity National Information Services, Inc. (FNIS) Bank account or service account opening, closing, or management November 4, 2016 - This last year my identity was stolen. The person who stole my identity tried to open a bank account with the - - -. Now my file with Chexsystems has suspect fraud activity attached to it. I am trying to open up a health saving account, and I am unable to do so because this fraud is attached to my name.... |
Fidelity National Information Services, Inc. (FNIS) Bank account or service account opening, closing, or management October 20, 2016 - Hello, I am writing to dispute information on my consumer reporting file. I have been a victim of identity theft and believe there is false information on my file. Specifically, I have been living abroad for 3 years and I learned that while I was abroad my identity was used by a third party, potentially family member, who had my information and was aware that I was out of the country. Please remove all records for the past 3 years as they are not valid nor a result of my actions. I have not utilized a - account during my time -, thus any records for this time period are likely from f... |
Fidelity National Information Services, Inc. (FNIS) Bank account or service account opening, closing, or management September 21, 2016 - chex systems services is reporting inaccurate reports showing that in the past my account with - - - and - Bank was unpaid and closed. Were update closed but not in a good standing. All my bank accounts balances were paid to zero. There is no balance owed on my - - - account nor my - Bank account.Which is hindering me from opening up a bank account in my name... |
Fidelity National Information Services, Inc. (FNIS) Bank account or service account opening, closing, or management August 23, 2016 - I just accessed ChexSystems ( -/-/16 @ approx. - ) to request my consumer report. Once I entered all my information, including Social Security Number and date of birth, I could not submit the request due to the fact that the system stated the verification code was incorrect. I repeated entering a different code 4 times. After the fourth time I got the message that an error had occurred. I experiencd this same problem a few days ago when I attempted to order my - consumer report. I would like CFPB to investigate whether this is a tactic to limit consumers from getting their report... |
Fidelity National Information Services, Inc. (FNIS) Bank account or service account opening, closing, or management July 29, 2016 - I was denied a small business checking account because I have " fraudulent activities '' on my Chexsystems report. I have no fraud, no bounced checks, no NSF charges, and no late payments. This is hampering my ability to do business and it 's unwarranted. The number that they have listed on their joke of a website just tells you to file a report. Once I finally googled a phone number that let me talk to someone, they were outrageously rude, even swearing at me and hanging up on me twice. They did n't let me speak to management, and said " good luck with your problem, we ca n't help you. '' How... |
Fidelity National Information Services, Inc. (FNIS) Bank account or service account opening, closing, or management May 9, 2016 - I was denied the ability to open a bank account because of information provided by ChexSystems. I requested more information from them, but was not given anything useful. I was a victim of identity theft in 2014, but otherwise have always been in good standing with all of my credit/bank accounts. ... |
Fidelity National Information Services, Inc. (FNIS) Bank account or service account opening, closing, or management May 7, 2016 - Complaint Source : ChexSystems - a reporting source to the financial institutions in reporting consumer data activity adverse and derogatory. ChexSystems provides similar services as an official credit / credit reporting agency. ChexSystems - Consumer Relations in -, MN provides consumer reports with an ID # - - dated report received - -, - for consumer - - -Social Security # -. ChexSystems listed inquiries pertaining said consumer ; and listed Personal information as a profile and adverse reported information from its merchants, members, subscribers, creditors etc.... |
Fidelity National Information Services, Inc. (FNIS) Bank account or service account opening, closing, or management April 21, 2016 - I applied for a checking account with - and received a declined notice. CheckSystems sent a response to my inquiry of their investigation of my records however, all I see noted is " no information found '' and numbers and references to their review but nothing is clear as to a cause for a decline of a checking account. I sent a dispute on - but if the original report fron CheckSystems was clearly understandable as to what and why my request with - was declined there would be no need for another request. A clear notation in CheckSystems report would eliminate the need for another lette... |
Fidelity National Information Services, Inc. (FNIS) Bank account or service account opening, closing, or management April 5, 2016 - Identity theft. Someone opened up - - - online - using my name, social security # and fraudulent home address on -/-/2016. My ID - notified me of issue and I called - - to notify on -/-/2016. - - closed account on -/-/2016 but has refused to send letter to me detailing fraud. Report from Chex systems lists incorrect address in - Tx ( Fraud ) and incorrect consumer inquiry. Chex Systems states that they can not remove the incorrect information unless - - contacts them and notifies them of fraud activity and instructs them to remove. - -... |
Fidelity National Information Services, Inc. (FNIS) Bank account or service account opening, closing, or management March 25, 2016 - I have been denied opening a bank account due to incorrect information that Certegy continues to send to Chex systems and other check writing agencies. The following banks have refused to open an account in my name. Bank of the -, - -, - - due to the inaccurate information they continue to send. I have contacted them and they have refused to clean up their error. I have also not been able to cash checks at - due to this error. ... |
Fidelity National Information Services, Inc. (FNIS) Bank account or service account opening, closing, or management February 22, 2016 - In attempt to cancel checking accounts with - - Bank through website ( I work as - and can not make it to bank during working hours w/o loss of income ) I received service fees. I paid the one I am responsible the remaining were caused by lack of proper communication on the part of the bank. This information has been sent to the collection agency. They have provided no reply except for payment. ... |