Review and analysis of over 5 complaints against Goldman Sachs Bank USA
Goldman Sachs Bank USA consumers have reported over 5 official complaints related to Account opening, closing, or management. Out of the 5 consumer complaints against Goldman Sachs Bank USA, 20% were disputed by the consumer (i.e. the consumer was not happy with how Goldman Sachs Bank USA responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Goldman Sachs Bank USA resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Goldman Sachs Bank USA Bank account or service account opening, closing, or management September 26, 2016 - Reference Goldman Sachs Bank ( GS Bank ) ; GS Bank refused to accept written notice to close a CD at maturity. In my opinion this is an overly restrictive and punitive policy. If I were to close a CD that automatically renewed then the penalty would deduct from the principal that was used to " roll over '' the CD -/-/2016. I contacted GS Bank by phone on -/-/2016 and talked to " - '' and again on -/-/2016 talking with " - ''. I knew that I would be out of country when the CD matured and would not be able to call the bank. I told this to - and she said it was company policy to ... |
Goldman Sachs Bank USA Bank account or service account opening, closing, or management May 20, 2016 - After applying to open an online savings account with GS Bank, they have been unresponsive to me after gathering my personal information. After applying for an account, they ask you to submit personally identifyable data to verify your identity. After submitting the data, an error message appeared saying the account could not be opened. When I called, they are refusing provide me with information as to why. Per the account agreement online, the only requirements are that individuals be US residents, - yrs or older, and have a physical street address. There is no minimum account balance requ... |
Goldman Sachs Bank USA Bank account or service account opening, closing, or management May 12, 2016 - My wife and I applied to open a joint online savings account at GS Bank on - -. After 3 days of not hearing from them, I called them to check status of the account opening. Representative indicated they were declining to open an account because they could not verify my wife 's identity. GS Bank did not explain why they were unable to verify the identity of my wife of over 10 years, despite us both having many other joint accounts and credit cards with other banks over the years. Representative said a letter would be forthcoming from GS Bank explaining reason for declination, however, no ... |