Review and analysis of over 14 complaints against SunTrust Bank
SunTrust Bank consumers have reported over 14 official complaints related to Shopping for a loan or lease. Out of the 14 consumer complaints against SunTrust Bank, 14% were disputed by the consumer (i.e. the consumer was not happy with how SunTrust Bank responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against SunTrust Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 21% resulted in non-monetary compensation.
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SunTrust Bank Consumer Loan shopping for a loan or lease January 26, 2016 - I applied for an auto loan online with -, a Division of SunTrust Bank, via their advertisement on -. They gave me the option to have my personal information forwarded to another bank in the event I was n't approved for their loan ; I denied the option. They did n't approve me for the loan, and made a " hard inquiry '' on my credit report which caused my credit score to go down. I knew my credit score before filling out the application. Why did n't they simply tell me the required credit score so that I could avoid the " hard inquiry ''? I suspect that they want people ( that they are goi... |
SunTrust Bank Consumer loan shopping for a loan or lease September 26, 2015 - SUNTRUST PUT HARD INQUIRES ON MY CREDIT REPORT WITHOUT MY CONSENT ... |
SunTrust Bank Consumer loan shopping for a loan or lease September 19, 2015 - SUN TRUST Bank refuses to grant my loan request ( Reference ID - ) because After reviewing your application, we regret that we are unable to approve your request based on the following reason : Unable to obtain credit report from consumer reporting agency -. '' ... |
SunTrust Bank Consumer loan shopping for a loan or lease July 29, 2015 - A representative for Suntrust Bank came to my house and left a blank card with a hand written note on it asking me to call Suntrust. This person did not identify themselves in any way or form. My payment is - days late and the previous week I called and asked for a deferment. I have not yet received the paperwork to fill out yet for the deferment. I have dealt with - other auto loan companies and I have never had this experience from any of the other companies. I find it extremely unsettling and abusing their position as the loan provider. When I asked for them to provide information abo... |
SunTrust Bank Consumer loan shopping for a loan or lease June 25, 2015 - In late - 2015, I cosigned an auto loan for a grandson living in - -, North Dakota. The paper work was - and signed - -, 2015. However, starting the - week of - 2015 I received various notices from different banks stating that the auto loan had been denied do to my bad credit : SunTrust, dated - -, 2015 ; - -, dated - -, 2015 ; -, dated - -, 2015, and -, dated -, 2015. All these banks turned my credit down. See attached copies. During the - week of - 2015, SunTrust sends me a notice, dated - -, 2015, stating that the auto ins... |
SunTrust Bank Consumer loan shopping for a loan or lease May 21, 2015 - I recently purchased a new vehicle through a local dealership in -, VA. The dealer set me up with Suntrust as my lender ( I 'm not sure if this was based on the lowest rate, or that he was incented by Suntrust to push them - He claimed he got box seats to the Washington Nationals game from Suntrust and was going that weekend ). Once I was approved and my loan established, I registered online ( as I 'm an online / digitally engaged person ) so I could regularly pay my bill there. Suntrust does n't allow online payments outside of having an account with them - So I am now being forced to make... |