SunTrust Banks, Inc. Rewards Complaints

Review and analysis of over 1 complaints against SunTrust Banks, Inc.

SunTrust Banks, Inc. consumers have reported over 1 official complaints related to Rewards. Out of the 1 consumer complaints against SunTrust Banks, Inc., 100% were disputed by the consumer (i.e. the consumer was not happy with how SunTrust Banks, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against SunTrust Banks, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Rewards Consumer Complaints


SunTrust Banks, Inc. Credit card rewards

August 13, 2016 - SunTrust grants rewards points on credit card purchases that can be redeemed for various items, including statement credit and direct deposit to a SunTrust checking account. Beginning with my - 2015 credit card statement, the rewards available are included on the statement. The points on the statement are higher than the reward points that are available for redemption on line. SunTrust explained the difference as a " statement error '' and has been unwilling to resolve this issue,...

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