Review and analysis of over 39 complaints against The Western Union Company
The Western Union Company consumers have reported over 39 official complaints related to Fraud or scam. Out of the 39 consumer complaints against The Western Union Company, 13% were disputed by the consumer (i.e. the consumer was not happy with how The Western Union Company responded to their complaint) and 100% were processed in a timely manner. 3% of consumer complaints against The Western Union Company resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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The Western Union Company Money transfers fraud or scam February 5, 2017 - hello i am in the process of registering a complaint again, about a matter that has been either overlooked or has not been addressed to the right people. to get the correct personal advice or action taken about this complaint.i know now that it is not fair to me and is a violation of my legal rights, or a trick just too get money out of a - person that had too stop working because of a accidental household injury.. it is interfering with my lifestyle and i want the complaint registered until i get some information or feedback about it.,,, thank you -, -,... |
The Western Union Company Money transfers fraud or scam January 31, 2017 - This is the 3rd instance where I 'm sending an international money transfer with Western Union and there is a screen asking for bank username and password. I have notified Western Union and they reported that there is no such request from their website and have not been willing to follow up with this and resolve it. My bank account was just compromised and this is the only website that had access due to this screen built in. I took a screenshot this time to prove it. The company should be fined or shut down for encouraging data theft and not investigating it properly.... |
The Western Union Company Money transfers fraud or scam January 31, 2017 - WESTERNUNION ALLOWED THEM TO COMMIT FRAUD AGAINST ME BY NOT MAKING AWARE OF THE SCAM THEY ALL KNEW IT AS THEY LAUGHED. THIS IS VIOLATING THE DODD-FRANK ACT.... |
The Western Union Company Money transfers fraud or scam January 30, 2017 - I used to send money to - ( my relatives, friends ) through Western Union since I came to this country -/-/-. For the last two years more recently, I learnt how to create an account via web and was doing on line international money transfer from US dollars to - -. This creates an e-mail trail giving a tracking MCTN number with a name whom the money being transferred. This process seemed to be rigorous as it goes from my bank to Western Union and this process takes at least 7 days. During my weekly check into balance of my bank account on line, I noticed on a single day there were... |
The Western Union Company Money transfers fraud or scam January 9, 2017 - I sent $800.00 by Western Union to my friend who was robbed while vacationing in -. She presented here passport as Identification and the agent had her fill out and sign ( before receiving the cash ) all the paperwork. The agent then called the store manager over to give here the cash because the amount was too high for here to disperse. The manager again inspected here passport and then refused to give her the money because her middle name was on her passport, but not on the money transfer. They then told her that the transfer would be cancelled and I would have to resend it. When I went... |
The Western Union Company Money transfers fraud or scam January 7, 2017 - I received a friend request on - from a lady who 's profile name is -. she advertised how she can help people make additional income with a number provided - which I decided to call to get more info. she texted me and said that someone would be calling me. Which they did, and the conversation was explaining there business helping others flip the money to help there assist their financial needs. I ask how do you get started? They replied that I had to give my full name to get registered in there system then drive to a local western union at send money to an specific name and address th... |
The Western Union Company Money transfers fraud or scam January 5, 2017 - Someone hacked my Western Union money transfer account on - - 2017. Attempted to do - transactions. 1 ) The amount $540.00 and I received notification in email that amount is picked up. 2 ) After 10 minutes of - transaction there was - transaction for amount $640.00 was made, however this was rejected by system. In both cases country of receiver is - and appears to be done by same person.... |
The Western Union Company Money transfers fraud or scam November 28, 2016 - I purchased - from - and followed the email instructions - sent me after they received my order, as to their method of payment. I 've copied and pasted their instructions below. After I wired the money, via Western Union, I sent them an email with the requested - # that Western Union gave me. On - -, - - picked up the money wire and I have n't heard from them since. No confirmation of the wire pick-up, no nothing. I 've emailed them 5 times, to no avail ... .no further contact from them. Below that email, I 've copied and pasted the confirmation email from Western Union... |
The Western Union Company Money transfers fraud or scam November 19, 2016 - I am a US citizen and I am currently in -, - -. On - -, 2016, I had my sister to send me $3500.00 via - -, which she was denied. She was told due to the high scams in - she was not allowed to send me the funds. On - -, 2016, my sister went to Western Union ( WU ) to send me $1500.00. The money was sent, however, the money was intercepted by someone. She was told someone picked up the money in -, - at -. This is impossible because banks do not open in - until - and these types of transaction are only conducted at banks. Not like in the US custom... |
The Western Union Company Money transfers fraud or scam November 16, 2016 - sent money to a security company money, through western union they say it was received or was picked up but not to the person sent to did n't receive it the only solution they could come up with was western union got hacked and stole it... |
The Western Union Company Money transfers fraud or scam October 7, 2016 - On -/-/2016 I sent a Western Union money transfer in the amount of $930.00 to - - with - to purchase credit repair. Western Union had - - flagged as fraudulent in their system and they proceeded to ask me several questions about -. I told them what she did for a living and what I was paying for. Western Union approved the transaction and did n't alert me to the fact that - and this company was a scam. I never received credit repair services from this company and - ceased communication with me. I was scammed out of almost $1000.00 and Western Union is refusing to r... |
The Western Union Company Money transfers fraud or scam September 16, 2016 - I used " western union '' service today to send money. After i completed money transfer page and provided my bank routing and account numbers to transfer money from i clicked " transfer ''. Then there appeared next window asking me to provide my login and password for my online banking " FOR VERIFICATION ''. I clicked " cancel ''. Then it was " if you cancel, this transaction will not be completed ''. I clicked to " cancel ''. Then next window appeared saying " your transaction is successful and complete ''. So, this is clearly fraud! They are asking people for online banking login and pass... |
The Western Union Company Money transfers fraud or scam September 15, 2016 - I had posted an ad looking for - tickets to a concert. I was contacted by someone named - - who had provided me pictures of the tickets and had agreed to send them via fed ex. They required me to send the money via western union in -. I had sent the money and then they stopped responding to my texts. The money was picked up before I could cancel the transaction and the receiver no longer answers my calls or texts.... |
The Western Union Company Money transfers fraud or scam August 25, 2016 - On - -, 2016, I sent via Western Union an amount of $600.00 - to my stepson, - - - in - -, -, at approximately -. The corresponding Western Union receipt number is - -. I have the original transmission receipt, along with copies, in my possession. At approximately - - I received at text alert that the funds had been picked up by -. At - via telephone conversation with -, I learned that the - do - was unable to complete the Western Union interface, and was instructed to return the next day. He was also informed that the bank did show th... |
The Western Union Company Money transfers fraud or scam August 18, 2016 - My wife, - - on - - 2016 at - - sent a Western Union transfer - - from your Western Union agent near us at - - - - - - - - -. -, -, - -, -. I have the customer receipt and the Western Union USA response by - - - - 2016 where you state that this money was paid to the named recipient - - on - - 2016 in -. The only problem is that our friend did not receive this money but was told that the money had already been received in - and then she went to WU in -. She was again told that this money was dis... |
The Western Union Company Money transfers fraud or scam August 16, 2016 - Trying to purchase a radio from a person on - and my contact is know not answering her text messages after receiving monies.... |
The Western Union Company Money transfers fraud or scam July 19, 2016 - We were victims of a fraudulent/scam. We received a phone call from what we thought was a family member. They advised us they needed money because he was being held at a -, - airport. We sent the money, but it should have been a clue to us when, it was sent to another person 's name which we did not recognize.... |
The Western Union Company Money transfers fraud or scam July 18, 2016 - Vicitms of Fraud. We received a phone call that a family member was in need of money because he was being held at a -. - airport. We believed we were sending money to a family member, but later found that we had no idea who the other recipients of the money were. It should have been a clue to us that the money was being sent to - separate places and under a different name than our family member. Once the money was sent we spoke to our family in - and they made no phone calls requesting money from us. The phone calls were made fraudulently and I am afraid these subjects are doing th... |
The Western Union Company Money transfers fraud or scam July 6, 2016 - I thought I was buying an - online. The person told me to transfer them money and they would ship the product. I sent the money and then they blocked me so I could n't complain to them that I was scammed out of money... |
The Western Union Company Money transfers fraud or scam June 28, 2016 - I was scammed out of $200.00 by a person who claimed that he sell me a part for my dirt bike. I sent him the money via Western Union Transfer and now he is not answering his phone or returning any of my texts.... |
The Western Union Company Money transfers fraud or scam June 15, 2016 - Today I received an email from Western Union. The email stated that a $270.00 transaction failed. This transaction was between a person posed as myself and my mother. The transaction was going to someone in -, but we live in -. I believe my identity was stolen. My ID has been stolen and I believe someone tried to make a transaction with it... |
The Western Union Company Money transfers fraud or scam June 13, 2016 - My son, - - and his girlfriend -, ordered a dog on - for $270.00 on - -. The seller on - - " - '', email address --, phone number - - - -. The western union transaction was sent to - - from - -- # -. The seller told him to western union the money and he will receive the dog the next day on - -, 2016. After sending the money, my son got a call from someone ( - ) requesting additional fees of about $800.00 stating that the dog was stuck in MN and they needed the money to purchase a special crate for the dog. My son c... |
The Western Union Company Money transfers fraud or scam June 11, 2016 - I was asked If I was interested in making money weekly. I was told I can change my - into -. He informed me that I could send the money to ANYBODY I wanted to and he was going to add a - to the end and that and send it back to me. All I had to do was send him half. Ex. I send $150.00, he goes in the system and add a zero ( $1500.00 ) and I was supposed to send him $750.00.... |
The Western Union Company Money transfers fraud or scam April 22, 2016 - On - - 2016 at - i sent money to a - to - - - through western union money transfer. I did not receive notification that the money had been sent or received as is normal procedure.I inquired form the receiver if he had received the money he confirmed he had not after which i reverted to western union on phone number - during which i was advised the money had not been collected and that i should advise the receiver to visit an agent to collect the money using the mtcn number. I informed the receiver according after he went to - agents but could not collect the money be... |
The Western Union Company Money transfers fraud or scam April 17, 2016 - Someone in - used my account on Western Union to send - dollars. ... |
The Western Union Company Money transfers fraud or scam April 9, 2016 - I purchased a service from them for -, it did not work. I requested my money be returned. The wrong amount of money was credited to my account $500.00 to much I was to send the excess back to them. Which I did by Western Union, tracking Number available. The amount that was returned my account was no longer in my account. This happened two more times. Their excuse was that I had used Western Union and should have used - -. I did used - the last two times. So I have sent a total of - dollar to them and the $890.00 that was originally charger to accredit cardis being disupted.... |
The Western Union Company Money transfers fraud or scam April 7, 2016 - Western Union sent me - letters dated -/-/-, -/-/- & -/-/- ( I did not act on this until this week because I was out of the country for 4 months ) saying that they made a mistake and wanted to refund my transfer fee on a specific transaction ( $12.00, $15.00 & $12.00 for a total of $39.00 , corresponding to the above letter dates ). They did not enclose a check but said that " You may generally pick-up your refund at any Western Union agent location in your area ''. Monday - - I went to a 'full service ' agent ( -, - - - , - -, M... |
The Western Union Company Money transfers fraud or scam April 4, 2016 - - - refused to deliver $2000.00 funds as promised sent to a person in - -. Reason is that I did not meet the person face to face and I could lose my money. I informed - - that I may be considered a - holding - - degrees and a - -, was an investment banker at - - and company and the dollar amount was no a significant value for me financially. - - has elevated itself to the level of accepting money on the promise to deliver it to the designated recipient but decide whether it will fulfill it 's contract or not based on some undocumented concern for ... |
The Western Union Company Money transfers fraud or scam March 17, 2016 - I recieve a call about getting Grant money to my account, they ask for a fee to do transfer, I sent them $220.00 from with Western Union track # -, after I sent them the money they did not transfer and ask for more. They have me call this number - and the reciever is - - in -. ... |
The Western Union Company Money transfers fraud or scam March 17, 2016 - I was contacted by a former vendor I had used to repair my PC, who called me up and stated that they were going out of business and wanted to repay me $ -.They asked me to click their company 's link and I gave them information to credit my bank account. Well, they called and said their new customer service rep had inadvertently transferred $2500.00, which showed up in my online banking transactions. They requested I go to Western Union and they gave me a print out of who to wire $200.00 to someone in -. At this point the vendor had control of my PC and had placed a password lock on ... |
The Western Union Company Money transfers fraud or scam March 3, 2016 - i got a phone call from someone stateing i was chosesn to recive a government grand and could recieve it though western union. all i had to do was send a deposit for my money to have a hold and would get the money bk with the grant so i send the money waiting to get a tracking number then was told to call another number for the federal reserve bank. i call them and they want me to send more money i said no and i wanted the money bk from which ive already sent they say they cant do that because it has all ready been processed. i dnt know wat to do to get my money bk now. ... |
The Western Union Company Money transfers fraud or scam March 2, 2016 - On - -, 2016 i wired money to - via western union services, on the following day, - -, 2016 my sister who was the person to receive money went in to - - to retrieve money, the teller pulled up the info and went to get money but once she had money in her hand she turned to my sister and told her there was an error on the computer system and was n't able to complete transaction ... money was never given to my sister nor did she sign for it, i contacted western union immediately and was told they would be investigating this case and have since called in on daily basis only to... |
The Western Union Company Money transfers fraud or scam February 21, 2016 - My mother sent me $50.00 from -, MI, I went to pick it up at - - - - - -, TN -.The attendant behind the counter said that Western Union is requesting my Full SSN and that he could not complete the transaction until he had it. I know this is not correct, but he was holding my money hostage until he had my SSN. I 'm contacting your agency because I think that the store or Western Union is doing something illegal in this practice. The store also charged me an extra dollar before they gave me money. I called Western Union, but have not heard anything as of this complaint.... |
The Western Union Company Money transfers fraud or scam February 5, 2016 - I completed a wire transfer with Western Union on-line - -, 2016 at - - EST. I followed the format and completed the requested information. The payment method was to be taken from my checking account and the delivery method was to a BANK with a specific account and FID numbers ( CPF ). In the section of receiver, the beneficary states the executives at the BANK are informing him they never received the money ; therefore, he never received the money. Western Union 's consumer complaint department ( - ) was contacted on - - at - - and I spoke with a female ( - ) who... |
The Western Union Company Money transfers fraud or scam January 30, 2016 - In - 2015, I transferred money to my son via Western Union. Today my son told me that he received a debit card in the mail! I have a problem with this. Obviously, my son was in need of money at the time, and I believe Western Union is using the transfer of money as an opportunity to scam, defraud or otherwise take advantage of the disadvantaged by mailing debit cards to those recipients ( with name and account number imprinted on it ). I am hoping the Federal agencies will step in to require Western Union to discontinue mailing solicitations to my son ( who is considered a " - person '... |
The Western Union Company Money transfers fraud or scam December 20, 2015 - MY - - - $ TO -. THE POST OFFICE THERE GET INVOLVED IN A FRAUD. HE GAVE : - - $ INSTEAD OF - . BECAUSE HE CLAIMED THERE IS FEW SPELLING ERROR WHICH IS CORRECT. I WANT TO COMPLAIN FOR THIS KIND OF FRAUD. THANKS - - - - - -- ... |
The Western Union Company Money transfers fraud or scam December 19, 2015 - Sent money through western union. receiver states they never received the money. ... |
The Western Union Company Money transfers fraud or scam December 18, 2015 - I have a complaint against Western Union. I had made several transactions to - before someone from Western decided to let me know that that area had been deemed a known area for scams. On - - I had made several transactions to - - - for the purchase of a puppy I thought I had bought from a - - - from Virginia. The transactions I had made this day totaled $1400.00. It was n't until Monday - - when I went to make another transaction that a Western Union employee stopped the transaction and took some information from me and told me that this was a flagged area f... |
The Western Union Company Money transfers fraud or scam December 17, 2015 - -/-/2015 I am received a call from - - - - - from the " -. '' the transfer of title of my name in the name of - and - -. - - - - - sent me the documents to transfer title. Legitimate or fake - I do not know. For a very urgent request by - - - - - -, I am, -/-/2015, using " Western Union '' at - o'clock - minutes. I sent $900.00 ( - - dollars ), but has received no receipts. I asked - - - - - send any - any ID or other official proof of his identity, he refused under various pretexts, he deman... |