The Western Union Company Money Transfers Complaint

Domestic (US) money transfer Fraud or scam

The Western Union Company Money transfers department,

Domestic (US) money transfer Fraud or scam Tennessee

My mother sent me $50.00 from -, MI, I went to pick it up at - - - - - -, TN -.The attendant behind the counter said that Western Union is requesting my Full SSN and that he could not complete the transaction until he had it. I know this is not correct, but he was holding my money hostage until he had my SSN. I 'm contacting your agency because I think that the store or Western Union is doing something illegal in this practice. The store also charged me an extra dollar before they gave me money. I called Western Union, but have not heard anything as of this complaint. Could you please find out why western Union or the store needed my Full SSN, and please help me get my dollar back. I 'm attaching a copy of the receipt from the store, thanks so much for your time, - - -.

The Western Union Company customer in Tennessee
Feb 21, 2016

* Source: CFPB Complaint Database

The Western Union Company response to complaint:
Closed with monetary relief

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