The Western Union Company Money Transfers Complaint

Domestic (US) money transfer Fraud or scam

The Western Union Company Money transfers department,

Domestic (US) money transfer Fraud or scam New Jersey

My son, - - and his girlfriend -, ordered a dog on - for $270.00 on - -. The seller on - - " - '', email address --, phone number - - - -. The western union transaction was sent to - - from - -- # -. The seller told him to western union the money and he will receive the dog the next day on - -, 2016. After sending the money, my son got a call from someone ( - ) requesting additional fees of about $800.00 stating that the dog was stuck in MN and they needed the money to purchase a special crate for the dog. My son called me frantic. I called the seller and began questioning me as to who I am, then hung the phone up. I called Western Union and began filling out a Fraud claim but was told by WEstern Union to call back in 15 days. Today, I disputed the charges with my bank. I am not certain that anything will ever come out of this and my son has lost his hard earned $270.00. Not knowing what to do, I have decided to contact you for assistance. Any help you can provide would be greatly appreciated. thank you. - - - email : --

The Western Union Company customer in New Jersey
Jun 13, 2016

* Source: CFPB Complaint Database

The Western Union Company response to complaint:
Closed with explanation

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