The Western Union Company Money Transfers Complaint

The Western Union Company Money transfers department,

International money transfer Fraud or scam Louisiana

I am a US citizen and I am currently in -, - -. On - -, 2016, I had my sister to send me $3500.00 via - -, which she was denied. She was told due to the high scams in - she was not allowed to send me the funds. On - -, 2016, my sister went to Western Union ( WU ) to send me $1500.00. The money was sent, however, the money was intercepted by someone. She was told someone picked up the money in -, - at -. This is impossible because banks do not open in - until - and these types of transaction are only conducted at banks. Not like in the US customers can go to service stations, retail stores and grocery stores to send money via WU, money gram and other entities.


WU she would speak with me first and get back with them. I instructed her to resend the money. Once she contacted WU and informed them to resend the money, she was told they could not resend the money until the investigation was over. My sister attempted to send money via WU to our nephew in -, MO and WU blocked her from sending money within the US. My nephew in - has sent me money on several occasions via WU without any problems. WU also prevented her from sending any more money to me here in -. WU completed its investigation and informed my sister they were NOT refunding the money because " I '' picked up the money. This is an outrageous and outright LIE. I did not pick up any funds at - in - , - as WU has alleged. As previously stated banks are not open at that time of morning in -. The questions are who did WU give my money to ; who signed for my money, what identification was used to receive my money and most importantly what bank in -, - released the money? My sister has filed a police report concerning this matter and I have instructed her to contact her representatives of Texas and the FBI. WU have crossed the line, I do not appreciate being lied on, I am not a criminal or thief. I am a retired - who has worked for the - for 30 years. If scamming is going on it must be within WU. We have asked WU for all documents from their investigation in which my sister was informed she should receive them in 24 to 48 hours. WU has now told her she was misinformed, WU do not release their investigation documents, and she would have to file a subpoena to receive the documents. WU is giving her the run around concerning the address to send the subpoena for the documents. Your attention in this serious matter is greatly appreciated. Since I am currently out of the country I can be reached at my email address. Thank you