The Western Union Company Money Transfers Complaint

International money transfer Fraud or scam

The Western Union Company Money transfers department,

International money transfer Fraud or scam Illinois

I was contacted by a former vendor I had used to repair my PC, who called me up and stated that they were going out of business and wanted to repay me $ -.They asked me to click their company 's link and I gave them information to credit my bank account. Well, they called and said their new customer service rep had inadvertently transferred $2500.00, which showed up in my online banking transactions. They requested I go to Western Union and they gave me a print out of who to wire $200.00 to someone in -. At this point the vendor had control of my PC and had placed a password lock on it so that I could not utilize it until I had satisfied their requests. I was then told that another $2500.00 had be placed in my account, which appeared on my online statement. Then there was another $2500.00, followed by a $9000.00 deposit to my PC.. Finally realizing what was happening I quit sending money after I had sent a total of $7300.00. The following morning I reported this to my bank, - -, and they closed my account. I visited the bank that day and was helped to perform stop payment on a number of disputes. I posted a police report. I was told I was not eligible to receive the $7300.00 in money fraud from my bank even after elevating this to the district manager.

The Western Union Company customer in Illinois
Mar 17, 2016

* Source: CFPB Complaint Database

The Western Union Company response to complaint:
Closed with explanation

Consumer disputes how The Western Union Company handled their complaint

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