Review and analysis of over 177 complaints against GE Capital Retail
GE Capital Retail consumers have reported over 177 official complaints related to Credit line increase/decrease. Out of the 177 consumer complaints against GE Capital Retail, 28% were disputed by the consumer (i.e. the consumer was not happy with how GE Capital Retail responded to their complaint) and 100% were processed in a timely manner. 10% of consumer complaints against GE Capital Retail resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 4% resulted in non-monetary compensation.
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GE Capital Retail Credit card credit line increase/decrease September 18, 2015 - lowered limit with out notification. keeps charging late fee, even thou i am paying on time. ... |
GE Capital Retail Credit card credit line increase/decrease September 16, 2015 - Basic background on my credit history, I recently got married and had some medical issues that moved me into some trouble with credit card debt. After 2 months or trying to re-establish and gain control of my credit score, I get a notice from Synchrony Bank that they lowered my oldest credit card limit to make it equal to the current balance. Basically a drop of about $1800.00. So, while personally monitoring my score, I watched my score rise from a - to - after resolving a bank error delinquency and paying off about - of my current cards ; about $7500.00 paid out to cards. After ... |
GE Capital Retail Credit card credit line increase/decrease July 13, 2015 - I use Care Credit for medical needs, when using there automated system for an increase it did not mention a HARD credit inquiry to my credit report. If I had known that I would not have asked for a credit line increase. I contacted Care Credit who works with - and they will not remove the Hard inquiry from my credit report after speaking to them numerous times. There automated credit line increase should have stated there would be a hard inquiry but did not. I had been a member of them for several yeas. I know when you first sign up there in an inquiry but not when you are asking for an inc... |
GE Capital Retail Credit card credit line increase/decrease June 28, 2015 - I began with a $1200.00 credit limit through Amazon.com courtesy of GE Capital Bank. That company then became Syncrony Bank. My credit limit was lowered to $830.00 in less than one year. I had had no difficulties with payment and in fact had paid it off. Recently, my credit limit was lowered to $650.00. I had no difficulties with payment yet again. Syncrony states that their company does a periodic credit review and adjusts according to their findings. This always has an immediate impact on my credit score because it changes the ratio due to me holding a balance. I believe this practice ... |
GE Capital Retail Credit card credit line increase/decrease June 25, 2015 - I had a Amazon/Synchrony Bank credit card, I over paid my balance by $900.00 - my credit limit being - -. So I should have had -. Synchrony Bank now say they enver recieved the extra amount even though it has not been returned to my - account and to add insult to injury they lowered my avail credit down to $400.00. ... |
GE Capital Retail Credit card credit line increase/decrease June 24, 2015 - Synchrony Bank is the ABSOLUTE WORST!!!!! I have had some cards through GE Money prior to Synchrony Bank buying them out. Each year, I would get a credit limit increase through GE Money without having to request for -. Once Synchrony Bank stepped into the picture, my credit limits have decreased to where it looks as if I am using 100 % of my credit. I have a JCPenny card that had a credit limit of $4600.00. I had n't used my card in a - of months and recently made a small purchase. Today, I received a letter in the mail from JCPenny stating that my credit limit was being lowered to the... |
GE Capital Retail Credit card credit line increase/decrease June 23, 2015 - The lender obtained a new credit report and score for me, without my express permission, and used that new information to judge and lower my credit limit with them removing all of the available credit I had on my card even though I have never had a missed or late payment with them during the - years that I 've had their credit card. Their action changed my credit utilization on that card from about 60 % to over 99 % causing an adverse effect to my credit profile. ... |
GE Capital Retail Credit card credit line increase/decrease June 18, 2015 - In -/-/2014, I paid off some debt, including credit cards financed by Synchrony Bank ( who bought out GE Capital ). After paying off the total balances of several accounts, Synchrony took it upon themselves to close several accounts. Accounts still open had credit limits reduced to the total amount due. All of this was done without prior notice. As a result, my credit took a major reduction in score. I felt penalized for paying off debt. ... |
GE Capital Retail Credit card credit line increase/decrease June 2, 2015 - I have - different retail credit cards managed by Synchronicity/GE. All of them with decent limits. I was running balances on all -, with perfect payment history. I paid - of the cards in full and 80 % of the other card. Suddenly, the limit on that card was lowered to $300.00 with no explanation. The other - limits were then raised. This is fraudulent. How would a bank determine they want to dramatically lower your limit on - card and then drastically raise your limit on the others? When I called, they said they did n't have access to the reason, and that I should be receiving... |
GE Capital Retail Credit card credit line increase/decrease May 25, 2015 - -/-/- or -/-/- I bought a bed from - financed thru synchrony bank. our original credit limit was -. the terms were - years no interest if paid in full. we pay each month on time and over the required amount. well ahead of schedule of the - year terms. each time we pay a substantial amount they reduce my credit limit, this causes my credit profile to continually show a maxed out credit card and adversely effects my credit score, limits and interestI spoke to them and was blown off. if they continue to lower my limit to my balance amount it will continue to show a negative ... |
GE Capital Retail Credit card credit line increase/decrease May 22, 2015 - The credit card company formerly known as GE Money Bank who services several of my credit accounts randomly and without warning cancelled or closed paid accounts and lowered credit limits on my credit accounts without cause. I have never been late on any of my accounts and in fact have a monthly automatic payment set up on each of them. Because of this action my credit score has been harmed. ... |
GE Capital Retail Credit card credit line increase/decrease May 21, 2015 - my credit at -, -, and - - all had decreases in credit limit for what they say was for a change in credit score, I bought a house and I have a long history with - and have always paid my balance, and I have n't even been late on any payments for the last - months, never late with a payment on either of the cards. Im a new customer at - and - but I have never been late and paid the balance at the time of he decrease. I had not even used my - card for months, then about - weeks ago I go shopping and spend about half the balance, still not missing any payments, and p... |
GE Capital Retail Credit card credit line increase/decrease May 14, 2015 - On -/-/-/2015 I called customer care for - credit cards to see options for trying to open my available for purchase amount. I had just returned an item and was looking to purchase something else. When I spoke to the representative he advised me there were no options and I would have to wait for the credit to apply. We then spoke about a possible credit limit increase. At this time he said that since it was a new account and nothing had changed the credit line probably would n't change. This is considered discouraging a customer to request a credit limit increase and is in turn agai... |
GE Capital Retail Credit card credit line increase/decrease May 4, 2015 - I Have good credit and TJ- Rewards wont upgrade mycredit card to a master card and I do n't think that its fair. ... |
GE Capital Retail Credit card credit line increase/decrease May 3, 2015 - I have a SYNCB/WALMART DUAL CARD. Unbeknownst to me, my credit line was erroneously lowered back in -/-/2014 from $8000.00 to $1500.00 without any notification. This has had a negative affect on my credit and FICO score, despite both being high. Still they were adversely affected. I am requesting for the original credit line to be reinstated. ... |
GE Capital Retail Credit card credit line increase/decrease May 3, 2015 - I have a TOYSRUS credit card ending in -. Without notification, my credit line was erroneously reduced, in - 2015, from $5500.00 to $1200.00 without any notification. Despite my scores being excellent, this adversely affected my credit and FICO scores, which is completely unacceptable. I am requesting my credit line be reinstated to its previous amount. ... |
GE Capital Retail Credit card credit line increase/decrease May 3, 2015 - On - occasions within the last - months, my credit card company reduced by credit limit by the amount in which I paid down my credit card balance, causing me to continuously have a high ratio and negatively affecting my credit score. For example, with a balance of $700.00 I paid $100.00 and my credit limit was reduced to $600.00. Recently, I paid my balance down to $390.00 and my credit limit was reduced to $400.00. ... |
GE Capital Retail Credit card credit line increase/decrease May 2, 2015 - Synchrony Bank has once again lowered my credit limit on - of my accounts that I have with them. This time it was my American Eagle credit card. The original limit was $1500.00 and now it is $100.00. Again, I have been discriminated against by this company. I will continue to submit complaints against this company and dispute their response. Again, I have never been late nor have I ever missed a payment on this account. If I have to, I will continue to take further action if necessary until I get these issues resolved. ... |
GE Capital Retail Credit card credit line increase/decrease April 30, 2015 - This is concerning synchrony bank account thru Walmart for $1500.00 credit line ... A continuance of - bank account issues. I 'm paying 22 % interest on the Walmart card but the told no interest can be paid till the balance is paid off but again I am charged 22 % interest on the balance monthly.. I 'm to be paying $25.00 per month minimum I 've been paying $40.00 collars average for months.. - wo n't help me completely pay off the balance, so that I only owe - place. Soon when they say that they understand, thats false because if the cared and understood then they would helphelp... |
GE Capital Retail Credit card credit line increase/decrease April 29, 2015 - My mortgage company took - payments, did not return the requested funds within - days ( I filed a separate report ) and as a result of this, many payments were returned. Synchrony bank had just purchased many of my store cards, and they have systematically decreased credit limits or closed all of my accounts, despite requests to make allowances for this episode caused by the mortgage company. The cards and account numbers affected are GAP - - -, Lowes - - - - - JC Penney - - - - -. These actions, while their right under the law, have taken my consti... |
GE Capital Retail Credit card credit line increase/decrease April 26, 2015 - I was granted credit by - who operated - which was taken over by Synchrony Bank. So I was granted credit based on my credit report at that time. Synchrony now lowered my credit limit substantially, stating as a reason information obtained on the credit report. I contested that as the information has not changed. The reasons Synchrony stated in their original letter where they lowered the credit limit are not valid. Those same issues were there when they originally granted the credit, and as an aside my credit payment history with them, and ALL creditors since then is perfect. so I contes... |
GE Capital Retail Credit card credit line increase/decrease April 23, 2015 - The credit card company with J C Penny ran a credit check without my consent. As a result my credit line was reduced. I pay this company every month with no late fees and on time. I have been a loyal customer with this company for years. I considered this to be an unfair act toward myself. Please help in resolving this matter. Thank You. ... |
GE Capital Retail Credit card credit line increase/decrease April 23, 2015 - I have - dogs who at times require vet services. About 3 or so years ago this happened and I could n't pay so I was set up through Care Credit which as it was then only for pet vet care. The bills plus maintenance continued and I have n't been able to get a handle on it. When I have had to use the card the staff at the vets tells me that if my cost is low '' my interest rate will be high. Like I have a choice. So I am backed in a corner paying $10000.00 per month but it seems that the interest is more than the bill. Then independently Amazon wanted me to get their credit card which I res... |
GE Capital Retail Credit card credit line increase/decrease April 1, 2015 - I have a Walmart Credit Card through - Bank. I had a credit limit of $3100.00 and without notice I now have a credit limit of $530.00. I have never been late nor have I ever missed a payment. I feel I am being discriminated against because of my credit score. Just because my credit score is under - does n't mean I should have my credit limit decreased. Again, I have never missed a payment nor have I been late. Something needs to be done about this. This is n't the - time I 've been discriminated against - Bank. ... |