Review and analysis of over 3 complaints against BB&T Financial
BB&T Financial consumers have reported over 3 official complaints related to Credit line increase/decrease. Out of the 3 consumer complaints against BB&T Financial, 33% were disputed by the consumer (i.e. the consumer was not happy with how BB&T Financial responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against BB&T Financial resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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BB&T Financial Credit card credit line increase/decrease December 6, 2016 - I requested a credit limit increase from my bank ( BB & T ) for my credit card over the phone but the agent did not know whether a hard or soft pull was need so I explicitly stated the stipulation to note on the request that if they need a hard inquiry on my credit report do not proceed with the credit limit increase. A week later, I noticed an increased credit limit and once I checked my credit report noticed - hard inquiries on my credit report. I contacted BB & T and explained the situation. The agent ( - ) I was speaking to had her Supervisor ( - ) listen to my original phone cal... |