Bank of the West Other Complaints

Review and analysis of over 4 complaints against Bank of the West

Bank of the West consumers have reported over 4 official complaints related to Other. Out of the 4 consumer complaints against Bank of the West, 75% were disputed by the consumer (i.e. the consumer was not happy with how Bank of the West responded to their complaint) and 100% were processed in a timely manner. 25% of consumer complaints against Bank of the West resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 25% resulted in non-monetary compensation.

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New Other Consumer Complaints


Bank of the West Credit card other

January 15, 2016 - I had a credit balance of $.00 on my Bank of the West credit card. I knew it was there but elected to leave it alone. This is still an active credit card that I use occasionally. On - -, 2016 Bank of the West arbitrarily decided to debt my credit card as an " account adjustment '' and take the credit balance. While this is not a large amount of money the point is that neither Bank of the West or any other financial institution has the right to steal money from their customers the way this bank did. I suspect this is not an isolated case and am quite sure that this institution believes ...

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Bank of the West Credit card other

May 21, 2015 - We obtained a MasterCard ( MC ) charge card upon establishment of a checking account with Bank of the West ( BOW ) on - - -. Its expiration date was - - - - ). On - - -, I attempted to buy something with this card and was told the account had been closed. I had received no warning of, and there was no reason to expect, early closure. Full balance due payments were made monthly, with the last payment sent only a few days earlier. No new cards with a new expy date had been received by us as yet. On - - -, I contacted the BOW customer service number for its ...

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Bank of the West Credit card other

April 13, 2015 - There a - fraudulent credit cards that were opened and used without my knowledge over the past few years. I 've filed this report with you people numerous times and you have done nothing. This case is being investigated by the FBI, letter attached. I have written numerous letters, made numerous calls, the Private Investigator assigned to not only mine but others in this matter have also exhausted their effortsI keep receiving letters from Bank of The West that they have turned the account to charge off. This is not my debt and they have not once called the FBI to confirmed as other creditor...

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