Santander Bank US Application, Originator, Mortgage Broker Complaints

Review and analysis of over 55 complaints against Santander Bank US

Santander Bank US consumers have reported over 55 official complaints related to Application, originator, mortgage broker. Out of the 55 consumer complaints against Santander Bank US, 25% were disputed by the consumer (i.e. the consumer was not happy with how Santander Bank US responded to their complaint) and 100% were processed in a timely manner. 4% of consumer complaints against Santander Bank US resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.

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New Application, Originator, Mortgage Broker Consumer Complaints


Santander Bank US Mortgage application, originator, mortgage broker

January 20, 2017 - HELLO - - - apply for a mortgage loan from Santander bank in - PA. For the purchase of a property that had to be repaired but not much since I personally had the staff available and the contractors to repair the property. The realtor asked me for a deposit of $1000.00 dolare. I have an excellent credit About - points and my salary is ecellent I am a retired person and -. The bank asks for money in checks and that there would be a new account with them and all supposed mind for the house. The loan was 2.8 % so I stayed with them and $13000.00 suddenly, when it increased so...

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Santander Bank US Mortgage application, originator, mortgage broker

August 12, 2016 - I have been trying for over 3 years for a refinance of my mortgage. each time I check my credit I see it around - on my version. I then apply for the loan and am told my scores are below the - needed for a refinance. my problem is why do the banks see a different fico score than I do personally?...

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Santander Bank US Mortgage application, originator, mortgage broker

February 23, 2016 - I have a PMI on my fixed Santander Mortgage. I asked Santander to please send me the parameters for PMI removal. I have enclosed that letter ( PMIRemovalLetter ). Also copies of the appraisal ( Co-opAppraisal ) and the PMI removal request letter ( PMILetter ) all of which satisfied the PMI removal criteria as stated in the Santander PMI removal letter. In addition I am enclosing their denial letter ( PMIRemovalLetter ) and the page of Santander approved appraiser list showing the company that issued the appraisal. They gave - reasons for the denial : none of these issues were points in the...

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Santander Bank US Mortgage application, originator, mortgage broker

September 22, 2015 - I am trying to buy my first home with section - homebuying it has been a long process, I was told that only to banks in the area do this types of loans so I called - after speaking with a mortgage officer at Santander bank and him pulling my credit twice I was told my score was to be at -. I was at - and he was like that 's ok if it 's the same they are willing to do a rapid rescore. After doing everything he ask and dropping all documents off to him he now states he is unable to do my loan that I should find another bank to help me. I have done everything I was ask. He also talked...

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