Review and analysis of over 4 complaints against Ally Financial Inc.
Ally Financial Inc. consumers have reported over 4 official complaints related to Application, originator, mortgage broker. Out of the 4 consumer complaints against Ally Financial Inc., 25% were disputed by the consumer (i.e. the consumer was not happy with how Ally Financial Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Ally Financial Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Ally Financial Inc. Mortgage application, originator, mortgage broker December 17, 2015 - For financial reasons I need a copy of a loan document from 2008. The mortgage was with GMAC, now known as Ally Bank and Ally Financial. Ally 's - customer services lines provide no help. They have no record of my loan number or even my SS #. I have been given - other numbers to call. - are " not in service '' the other rings and a recorded message answers ( without identification of the company ) and asks callers to leave their ss # on the recording. The Ally website has no phone number for the corporate office and the customer service reps do n't either. When I called the - depar... |