Review and analysis of over 82 complaints against Sterling Jewelers Inc.
Sterling Jewelers Inc. consumers have reported over 82 official complaints related to Communication tactics. Out of the 82 consumer complaints against Sterling Jewelers Inc., 9% were disputed by the consumer (i.e. the consumer was not happy with how Sterling Jewelers Inc. responded to their complaint) and 100% were processed in a timely manner. 5% of consumer complaints against Sterling Jewelers Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Sterling Jewelers Inc. Debt collection communication tactics frequent or repeated calls December 21, 2016 - Repeat calls from all different numbers & states. Calls are about every hour.... |
Sterling Jewelers Inc. Debt collection communication tactics called outside of 8am-9pm November 12, 2016 - They are calling before or at - and after - and repeatedly calling every hour on the hour.... |
Sterling Jewelers Inc. Debt collection communication tactics frequent or repeated calls October 25, 2016 - For about 2 months, I have received several hangups per day. If I call back, I get - - - regarding an 8 year old Kay Jewelers account. If I ask for a letter or do not agree to pay in full right away, they hang up on me. I have blocked over 20 different phone numbers from them yet they continue to call and hang up on me daily. They have also threatened to contact my employer. I am being harassed daily by - -.... |
Sterling Jewelers Inc. Debt collection communication tactics frequent or repeated calls October 24, 2016 - Kay Jewelers continues to harass my wife on her phone even though she is not on the account and never has been. They also call after -.... |
Sterling Jewelers Inc. Debt collection communication tactics used obscene/profane/abusive language October 19, 2016 - I was call by - for a debt for a jared account I was threatened over the phone but never made a complaint but i have records of paying this collection dept. - took my payments for collection now 2 years later - has taken up collection for jared ... this is very suspect ... that is why I am writing this statement Thank you... |
Sterling Jewelers Inc. Debt collection communication tactics frequent or repeated calls September 8, 2016 - Receiving multiple repetitious collection calls from collection agency on my sons account that is in collections with - - - -. Called me -/-/16 at 4 separate times from - different numbers - and - between - and -. On all 4 calls received during that 8 minute period, no messages were left requesting a call back. 4 calls from a collection agency in 8 minutes is collection harassment. Especially since no messages were left. In addition, this collection account is actually in my sons name, but he did approve for me to speak the them on his behalf. I spoke with them... |
Sterling Jewelers Inc. Debt collection communication tactics frequent or repeated calls July 14, 2016 - I have been receiving phone calls from several different numbers from Sterling Jewelers Incorporated. They are calling repeatedly at least every hour, to half hour during the day. It has become annoying and inconvenient. They call when I am at work, or when I am still in bed after working second shift the day before.... |
Sterling Jewelers Inc. Debt collection communication tactics frequent or repeated calls June 20, 2016 - I was a few days late on my bill ; it was posted to my account on the -/-/16. Since my payment posted, I recieved 11 phone calls from - different phone numbers telling me my payment is due. The numbers they call from are : -, -, -, -, -, -, -, -, -, -, -. I did not answer all calls ; the calls I did not answer were verified through research ... not one message was left. ... |
Sterling Jewelers Inc. Debt collection communication tactics frequent or repeated calls June 14, 2016 - They have called from - to - times a a day from - or more different numbers. ... |
Sterling Jewelers Inc. Debt collection communication tactics frequent or repeated calls June 7, 2016 - I asked that they not call me during my work hours of - to - the lady advised me that it 's all computer generated and they can not control what time they call me. She then asked me that in order to stop calls I make a pay ment arrangement which was fine however she told me I could not make an arrangement unless I gave her my credit card or bank info now and authorized her to run that payment on that day which I know is unacceptable. I advised the calls need to stop which could cause me to lose my job. I will file a law suit. ... |
Sterling Jewelers Inc. Debt collection communication tactics frequent or repeated calls June 6, 2016 - I have recited 10 calls in the last 30 minutes from the coperate office of kay jeweler. I have told them I am disputing the charges. They have also contacted a family member of mine and disclosed mt personal information. And they called my - year old son who I did not put down his contact information ... |
Sterling Jewelers Inc. Debt collection communication tactics threatened to take legal action January 15, 2016 - They call me repeatedly, although I 've told them time and time again I will pay them when I can, as I do not have a job, which is why I have n't been able to pay them in the first place. Soon after I bought the item, I lost my job and in addition to this, the item was stolen and when I filed an insurance claim, it was not until then that I was told that theft was not covered under the policy, something an in-store representative failed to mention although I asked her specifically was theft, loss etc covered and that I wouldnt not purchase the item ( s ) if this was not the case and subsequent... |
Sterling Jewelers Inc. Debt collection communication tactics frequent or repeated calls January 11, 2016 - Kay Jewlers will call from blocked numbers, random numbers and blocked numbers at all hours M-S, even at night or very early sometimes 15 times a day. ... |
Sterling Jewelers Inc. Debt collection communication tactics frequent or repeated calls December 28, 2015 - I am filing this complaint because Sterling Jewelers/ Kay - is excessive in their attempts to collect on my account. They call me in excess of 20 plus times a day and leave several messages about the account. They sometimes call several times within the same minute from various numbers. I am not able to talk on the phone at work and I have come back to - missed calls within a 4 hour period. ... |
Sterling Jewelers Inc. Debt collection communication tactics frequent or repeated calls December 18, 2015 - I have been out of work for most of -/-/- due to moving, illness, and a car accident. I have received repeated calls from Sterling Jewelers/Kay Jewelers during this time in an attempt to collect a payment from me on an account for which I owe less than $120.00. I have tried to make the payments when they set them up but with no steady income I have been unable to follow through. They call up to 4-5 times a day, often from different numbers, in an attempt to make me answer the phone I assume. I have blocked - numbers to date that I know belong to this company and yet they still call. ... |
Sterling Jewelers Inc. Debt collection communication tactics frequent or repeated calls December 9, 2015 - Kay Jewlers or " sterling Jewlers '' would call me 15-20 times DAILY. They called my wife/sibling/and even my aunt and have no idea how they got their numbers. They would ask my family me - person information about me in which none would disclose. They would call from - different numbers so I would never have any idea who was calling. The repeated calls would only lead to - - voicemails a day. This was extremely embarrassing in the workplace as my phone would constantly ring during meetings. I requested them to not call anymore and to just email/mail. This did not work. Each time t... |
Sterling Jewelers Inc. Debt collection communication tactics used obscene/profane/abusive language November 10, 2015 - The collector said that, You people fought for your rights -. '' people meaning - people. I told him to send me everything in writing and he said, I 'm not going to write you, I 'm not your pen pal. '' He has called my wife at her place of work and was verbally aggressive. This has nothing to do with her. She has also advised him not to call her anymore. ... |
Sterling Jewelers Inc. Debt collection communication tactics frequent or repeated calls October 28, 2015 - They call repeatedly from different numbers and if their calls are not answered, they call a person who is not responsible for the debt in anyway, but was used as a reference at the time of the debt purchase. I am aware of my debt to this business and am doing what I can. It is completely unneccessary that they call and harrass me as well as people who know me. ... |
Sterling Jewelers Inc. Debt collection communication tactics frequent or repeated calls October 14, 2015 - They call more than 5 times a day. They never leave a message. They have also called my stepdad and left a message with him, he is not the person I put on my application. ... |
Sterling Jewelers Inc. Debt collection communication tactics threatened to take legal action August 20, 2015 - Today I got a voicemail from a - - from - - -. She did not disclose that she was a debt collector. Just that she was calling about a legal matter that will require - to appear in court ''. She also did not disclose that any information collected would be used for the debt collection purpose. She used language to make it appear she was from a law firm. I 'm an arbitrator for the offices of - -. Never mentioned anything about a debt. Just that I 'll have to face court against the allegations against me. She then calls my husband who answered at work saying that if we do... |
Sterling Jewelers Inc. Debt collection communication tactics frequent or repeated calls August 8, 2015 - The debt collector begins to call me the day after a payment is late and calls me non stop every - hours demanding I make a payment. This has been going on for months now of non stop abuse. As soon as I make the payment the calls stop. ... |
Sterling Jewelers Inc. Debt collection communication tactics threatened to take legal action August 5, 2015 - - my mom and grandma handles my bills and calls. My grandma tryed to make payments do to we cant pay my bill in full and he said no he needs to pay the - then later told her - then - and now also told her i will be arrested and it will be a - dollar fine and will need a bail bond then to get me out of jail. Then refused to talk to her now and said after he told her i have till -/-/- to pay it turned around and said i have to push this threw that i will not speek to her anymore and i have - hrs to respond. He has called multiple times even when im at work and has even cal... |
Sterling Jewelers Inc. Debt collection communication tactics frequent or repeated calls May 15, 2015 - On - - 2015 I have received - calls from Kay Jewelers. Upon speaking with them, I was informed of a balance that does n't match my records. ... |