Review and analysis of over 76 complaints against West Corporation
West Corporation consumers have reported over 76 official complaints related to Communication tactics. Out of the 76 consumer complaints against West Corporation, 13% were disputed by the consumer (i.e. the consumer was not happy with how West Corporation responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against West Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 12% resulted in non-monetary compensation.
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Stop Calls
West Corporation Debt collection communication tactics called after sent written cease of comm May 14, 2015 - A debt collector from West Asset Management called me on my personal phone informing me of a medical collection on - -, 2015. I advised that I would get a letter in the mail to them today to cease contact with me regarding this debt as it is still being reviewed by my insurance company. On - -, 2015, the same collection agency called my Father claiming that they were calling about a doctor bill and they were looking for me. This third party call should have never been made because they verified that my information was correct and my telephone number, additionally, they were advised... |
West Corporation Debt collection communication tactics threatened to take legal action March 23, 2015 - The company, West Asset Management, repeatedly calls me on my cell phone refuses to identify why they are calling and states repeatedly I have your Social Security Number now you need to verify it for me. '' ... |