Review and analysis of over 42 complaints against Citibank
Citibank consumers have reported over 42 official complaints related to Account terms and changes. Out of the 42 consumer complaints against Citibank, 17% were disputed by the consumer (i.e. the consumer was not happy with how Citibank responded to their complaint) and 100% were processed in a timely manner. 7% of consumer complaints against Citibank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 12% resulted in non-monetary compensation.
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Citibank Consumer loan account terms and changes May 26, 2015 - I have had a long standing, perfect pay history, line of credit with Citibank. It is important to maintain a good credit score and I monitor mine. Citibank pulled out of Texas and sold all branches to - - -. As a result, my 8 year, perfect standing, on-time payments, very low balance, line of credit with Citibank was closed and moved to - - -. The problem is that - - - now shows a new line of credit. The CFPB should dictate that when banks move accounts between each other, the acquiring bank must use the original open date of the credit / loan. The time the loan is o... |